Description Position Overview: Case Managers care for over 2,500 clients and execute nearly 15,000 home visits a year. They are responsible for activities such as intakes, recertifications, reassurance visits, delivering meals and other activities and services as needed. Paid As: Hourly, Non-Exempt Full-Time Employee Hours of Operation: 8:00 AM — 4:30 PM Monday — Friday Reports To: Vice President of Client Services Other Relationships: Works with Operations/Finance Department, Nutrition Department, Marketing Department, Meals On Wheels Board Members, Community Volunteers, and Meals On Wheels clientele. AGENCY EXPECTATION OF EMPLOYEE Maintain confidentiality of client, donor, volunteer, staff and board information Support the mission, vision and goals of Meals On Wheels, Inc. of Tarrant County Represent Meals On Wheels in a professional manner at all times Must have dependable transportation, valid driver license and personal vehicle insurance as required by the State of Texas Required to pass criminal background check and have a free and clear MVR Assist with meal delivery when volunteer callouts make it necessary for staff to deliver Contribute to other projects when necessary Essential Job Tasks Perform intakes on prospective clients Deliver meals to clients (this is often done several times a week) Perform triannual recertification visits Execute reassurance visits as needed Deliver items such as wheelchairs, rollators, walkers, canes, shower chairs, supplemental food, toiletries, and other helpful resources that benefit clients Perform well-checks on clients that may have fallen or is injured Must possess customer service skills such as being a team player, having a positive attitude, a professional demeanor, and the ability to maintain confidentiality Detail-orientated with computer proficiency and oral and written communication skills Reliable and punctual with dedicated professionalism to position and duties Must be able to work independently and proactively Work on special projects with area entities and organizations on collaborations and grants Other duties as assigned by VP Client Services Requirements QUALIFICATIONS Four-year university degree in Social Work, Human Services, Psychology, Sociology, or related field Requirements Physically able to lift and carry objects of 25 pounds Physically able to enter/exit your vehicle multiple times a day, walk up and down stairs, reach, stretch, bend, and sit for multiple hours at a time Experience Experience in social work or case management preferred #J-18808-Ljbffr