Case Manager

Case ManagerAre you passionate about helping people, skilled at navigating complex information, and ready to grow your career in the healthcare industry? This is your opportunity to join a Fortune 100 healthcare company as a Remote Case Manager, where you'll make a real impact in patients' livesall while working from home.We're looking for detail-oriented, compassionate professionals who enjoy solving problems, providing exceptional service, and ensuring patients get the support they need. If you're ready to take your customer service or case management experience to the next level, we want to hear from you.Key ResponsibilitiesAs a Remote Case Manager, you'll guide patients and healthcare providers through important processes to ensure smooth, timely outcomes. Responsibilities include:Handle inbound and outbound calls from patients, providers, and specialty pharmaciesaiming for one-call resolutionManage the full care journey from benefit investigation through medication delivery with urgency and careConduct benefit verifications and coordinate with physicians, specialty pharmacies, and insurersAssist with prior authorizations, insurance requirements, and appealskeeping patients informed throughoutExplain insurance coverage, out-of-pocket costs, and the appeals process to patients in plain languageStay current on Medicare, Medicaid, Managed Care, and commercial plan changes to proactively support patientsProcess enrollments via fax, phone, and electronically; review forms for accuracy and completenessEducation and Experience Case ManagerWhat you Bring:24 years in patient-facing or high-touch customer servicePrevious Hub or Patient Support Service experience preferredHigh school diploma or equivalentKnowledge of Medicare (A/B/C/D), Medicaid, and commercial payer policies preferredFamiliarity with pharmaceutical therapies, disease states, and medication adherence challengesStrong written and verbal communication skills; ability to connect with patients, caregivers, and providersProficiency in MS Office and data entry; strong computer literacyStrong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust.Benefits & PayWhy You'll Love this Opportunity:100% RemoteWork from your own home!Starting Pay: $20/hourMondayFriday schedule (shift assigned within the hours of 7:00 AM 7:00 PM CST)Career GrowthBuild experience in the healthcare and insurance spaceExcellent BenefitsIncluding medical insurance, dental reimbursement, and life insuranceStart a Career That Makes a DifferenceThrough our partnership with a leader in the healthcare industry, InnoSource is offering you a chance to build a meaningful career with one of the most respected companies in the country. This is more than a jobit's your launchpad into a growing industry where your work truly matters.Apply today to take the next step in your remote healthcare career!