Case Manager – Hickory House at Knox

Department: Clinical

Direct Report: Clinical Manager

Job Type: Full Time

About the Role:

• Under the immediate supervision of the Clinical Manager, the Case Manager is responsible for each component of the client’s treatment planning, client’s behavioral health plan, including all programmatic implementation.
• Case managers will also coordinate aftercare plans such as MAT service appointments, mental health continuums, primary physician appointments, relapse prevention support within the community including NA/AA meetings and identify transportation for client at time of discharge. The Case Managers will also meet with their assigned case load individually every 7 days to adhere to documentation requirements through Medicaid standards.

Why Hickory Recovery?

Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on

• Delivering personalized, top tier care that fosters healing and improves wellbeing
• Ensuring every individual has access to the best possible support and treatment

Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It’s Hickory’s primary goal to offer expert treatment for all we serve.

What We Offer:

• 401k
• Dental insurance
• Flexible schedule
• Health insurance
• PTO
• Vision insurance
• Career development
• Mental health days
• Holiday pay

Job Qualifications:

• High School diploma preferred,
• Minimum of 1-2 years of related experience or training
• Ability to read, write, and comprehend the English language- Simple instructions, short correspondence, & memos
• Positive demeanor and clear understanding of professional boundaries with clients
• Ability to follow directives explicitly, adhere to facility policies, provide patient-driven customer service, and exercise time management skills.
• Dependability, punctuality, accuracy, attention to detail, & thoroughness are all essential to this role.
• Completion of CPR and CPI before first shift on the floor
• Schedule flexibility, holiday, and weekend rotation is REQUIRED.
• Must hold a valid driver's license with reliable transportation.

Key Responsibilities:

• Maintains adherence to HIPAA compliance in ALL communication regarding clients.
• Discharge Planning
• Housing Assistance
• Employment Assistance
• Benefit Assistance (i.e. food stamps, insurance)
• Coordinate Transportation
• SNAP, BAM Documentation
• Update BHP Weekly
• Weekly Progress Notes
• Develop Relapse Prevention Plans
• Admissions/Intake Paperwork
• Compliance with EMR usage and documentation.
• Documents sessions with all clients
• Participates in monthly staff trainings.
• Collaboration with Primary Therapist
• Cultural sensitivity and ethical treatment of all clients.
• Professional boundaries, appearance, demeanor, and effective communication.

Compensation: $17-$20/hr

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