....

Job Title: Case Manager Transitional Shelter (Families & Children)
Location: New Rochelle, NY
Salary:$55,000 - $60,000 per year
Job Type: Full-Time, On-Site
Reports to: Director of Social Services / Program Director

We are seeking a compassionate, organized, and mission-driven Case Manager to support families with children residing in our transitional shelter in New Rochelle, NY. The Case Manager plays a key role in helping families achieve housing stability, access critical services, and work toward long-term independence.

• • Manage a caseload of up to 25 families, providing comprehensive case management services

  • Develop, implement, and monitor individualized service plans (ISPs) in collaboration with clients

  • Conduct intake assessments and ongoing needs assessments

  • Provide referrals and connections to housing resources, public benefits, employment, childcare, education, and healthcare services

  • Advocate on behalf of clients with landlords, schools, service providers, and government agencies

  • Maintain timely and accurate documentation in electronic case files in accordance with funder and agency requirements

  • Participate in interdisciplinary team meetings, case conferences, and staff trainings

  • Provide crisis intervention and support during housing emergencies, domestic violence incidents, or mental health challenges

  • Monitor client progress and adjust service plans accordingly

  • Assist families in preparing for independent living, including budgeting and securing permanent housing

  • Bachelor's Degree in Social Work, Human Services, Psychology, or related field (Master's Degree a plus)

  • At least 1 2 years of case management or direct service experience with vulnerable populations, preferably families or children in shelter/housing settings

  • Strong understanding of trauma-informed care, housing instability, and the NYC/Westchester human services landscape

  • Excellent organizational, time-management, and communication skills

  • Proficiency with case management software and Microsoft Office

  • Bilingual (English/Spanish or other relevant language) a plus

  • Ability to work flexible hours, including some evenings or weekends as needed

  • $55,000 - 60,000 annual salary