Case Manager

Case Manager Job DescriptionThe position is part of the Case Management department working on all phases of injury claims. This is a full-time, permanent position.Ideal candidate:Has an AA Degree and a year or more experience working in a Personal Injury, MedMal or Insurance Defense legal practiceQuick learner, someone that can grasp concepts and apply them to similar projectsIs empathetic, great listener, patient, and possesses strong communication skillsDetailed-oriented and good at following established proceduresSelf-motivatedStrong time management skillsHighly organized and thorough in keeping current claimants informed and their case movingSkilled in data entry with various software programsCommitted to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and CollaborationDuties and Responsibilities:Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claimConducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation processCoordinating and following up on the retrieval of claimant’s records.Review medical records, annotating records following our robust bookmarking proceduresPoint of contact for your claimants, providing updates to their claimInterprets and disseminates information concerning claims and casework to supervisorsUndertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notesOther Details:Job is Monday through Friday from 9am to 6pmDue to the confidential legal nature of the matters, job will be performed on-site.Five hours of pre-approved OT are available weeklyOffice environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetingsCoffee, soft drinks and snacks are made available to the teamOffice leverages technology to make it easier for case managers to excelOffice is conveniently located attached to Newark Penn Station (buses & trains available)Base salary of $50,000-$55,000 depending on experience. There is a $3,000 (per year) salary differential for Spanish speakers (pending an assessment)Bi-weekly incentive bonus opportunities that will raise the total annual compensation to $70K to $85K. Bonuses are paid with bi-weeklyBenefits include: Medical, Dental, and Vision Insurance offered, 401k (after a year of service), monthly contribution towards parking or transit