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Ccaas Architect Ccaas Developer Fullstack Technical
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Posted on: Oct 12, 2026
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Louisville, Kentucky
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Onsite
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CTC
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Job Title :
Ccaas Architect Ccaas Developer Fullstack Technical
Job Type :
Contract
Job Location :
Louisville Kentucky United States
Remote :
No
Job Description :
Position: CCaaS Solution Architect
Location: Louisville, Kentucky (Hybrid)
Summary:
- The CCaaS Solution Architect will lead the design and modernization of client's contact center platform leveraging Amazon Connect and/or Google Customer Engagement Suite (GECX).
- The role is responsible for defining target architecture, customer experience transformation roadmap, integration strategy, security compliance, and AI-enabled contact center capabilities.
- 10+ years of Contact Center and Customer Experience architecture experience.
- 3+ years working with Amazon Connect and/or Google GECX.
- Amazon Lex
- AWS Lambda
- Amazon Connect Contact Flows
- Google Dialogflow CX
- Google CCAI
- Agent Assist
- Conversational AI
- Strong API and integration architecture expertise.
- Cloud experience in AWS and Google Cloud Platform.
- Knowledge of healthcare payer operations.
Location: Louisville, Kentucky (Hybrid)
Position Summary
- Responsible for developing and implementing conversational AI and customer engagement solutions using Google Customer Engagement Suite.
- 5+ years of application development experience.
- 2+ years of Google Contact Center/CCAI experience.
- Dialogflow CX
- Google Agent Assist
- Vertex AI
- Google Cloud Services
- REST APIs
- Java, Python, or Node.js.
Job Title: Fullstack Technical Lead
Location: Boston, MA - Hybrid
Required Skills:
Golang, AWS, React JS, Python, Cypress Automation, Technical Leadership, REST APIs, Microservices Architecture, System Design, Secure Coding, Code Reviews, CI/CD Pipelines, Test Automation, Agile/Scrum, Cloud Architecture, Docker, Kubernetes, Serverless Architecture, API Security (OAuth/OIDC), Monitoring & Logging, Performance Tuning, Client Communication, Stakeholder Management.
Qualifications & Experience:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience.
- 10+ years of software development experience with strong technical leadership skills.
- Strong hands-on experience in Golang, AWS, React JS, and Python.
- Experience designing and developing scalable microservices and REST APIs.
- Strong knowledge of secure coding, system design, code reviews, and software development best practices.
- Hands-on experience with Cypress test automation and UI/browser testing.
- Experience with CI/CD pipelines, automated testing, and quality gates.
- Experience working in Agile/Scrum environments with cross-functional teams.
- Good understanding of Docker, Kubernetes, serverless architectures, and API security (OAuth/OIDC) is preferred.
- Knowledge of application monitoring, logging, and performance tuning is an advantage.
- Excellent communication, stakeholder management, and client-facing skills.
Position: Salesforce Developer/Architect (Healthcare Payer Domain)
Location: Sacramento, CA
Experience in Healthcare Payer Domain is Must
- Bachelor's degree or Master's Degree in Computer science, or a related field, with minimum 12+ years of experience
- 8+ years of Salesforce development experience.
- Experience/Knowledge with Apex, LWC, SOQL, Flows, and Salesforce APIs.
- Strong Salesforce integration experience using REST/SOAP APIs.
- Healthcare Payer domain experience is required.
- Good understanding of Salesforce architecture and data modeling.
- Strong analytical and problem-solving skills, with a proven track record of identifying and resolving complex billing issues.
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
Position Details
Posted:
Oct 12, 2026
Reference Number:
2458-37633
Employment:
CTC
City:
Louisville
Job Origin:
CIEPAL_ORGANIC_FEED
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