we are hiring Certified ServiceNow Implementation Specialist (ITSM Preferred) for our projects. Candiates with cetrification can apply and clearly demonstrate how many implementation you have done previously. Its a fulltime role. Certified ServiceNow Implementation Specialist (ITSM Preferred)

Job Description: The ServiceNow Certified Implementation Specialist, especially with expertise in IT Service Management (ITSM), leads and executes the implementation of ServiceNow modules and solutions. This role focuses on ensuring that the ITSM processes are tailored to organizational needs, enabling efficient IT operations and service delivery.

Key Responsibilities:

• Lead ITSM implementations and configure ServiceNow modules according to best practices.
• Conduct requirements workshops and design sessions with stakeholders.
• Develop workflows, scripting, and configurations to support ITSM processes.
• Test and troubleshoot ServiceNow functionality to ensure stability and performance.
• Provide post-implementation support and training to users.

Required Skills:

• In-depth understanding of ServiceNow ITSM modules (Incident, Problem, Change, etc.).
• Proficiency in ServiceNow configuration, scripting, and process automation.
• Excellent communication and project management skills.
• Familiarity with ITIL framework and best practices.