Change Enablement Analyst

Change Enablement Analyst

Location: Memphis, TN. Verified Memphis-area local candidates only. Fully onsite five days per week from day one.

Duration: 18 months plus

Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. Central Time.

Overview

The Change Enablement Analyst helps employees adopt new or updated technologies and processes across collaboration, event management, CRM, finance, business intelligence, and infrastructure initiatives. The role develops and executes end-to-end change plans, engages business and IT stakeholders, and creates communications, documentation, and training that build enthusiasm, reduce resistance, and reinforce effective practices after implementation.

Key responsibilities

Develop end-to-end technology change plans in coordination with business stakeholders and IT partners.

Analyze change impacts and business and technology processes, including process redesign where appropriate.

Define measurable change objectives and evaluate effectiveness throughout implementation and post-implementation monitoring.

Create clear, consistently formatted knowledge base articles and technical documentation.

Deliver communications through multiple channels tailored to audience size and technical background.

Develop training for self-service and in-person or virtual learning using digital authoring tools such as DAS, Articulate Rise, and/or video.

Create resources that support adoption, including communications, digital learning guides, and AI tools.

Required qualifications

Experience working within an IT organization supporting technology, process, or business change initiatives.

Experience developing and executing end-to-end change enablement or change management plans using a framework such as Prosci, Kotter, a similar framework, or a hybrid approach.

Ability to work independently and engage multiple project or product stakeholders to assess technology change impacts.

Experience creating knowledge base articles, technical documentation, or similar support resources using Confluence or a comparable documentation tool.

Experience creating audience-targeted communications and training for self-service, virtual, and/or instructor-led learning.

Experience with Microsoft 365, including Teams, SharePoint, and Office.

Preferred qualifications

Experience in an agile environment.

Experience with Confluence.

Job 2069 candidate skills matrix

Complete every row with years of hands-on experience and last used (MM/YYYY or Current). Enter 0 and N/A if none. Preferred experience is not mandatory. The resume must support experience claimed.

Required samples before submission

Profiles without samples covering all three categories will not be reviewed. Obtain materials the candidate is permitted to share, with confidential information removed.

1. Technical documentation or knowledge base content.

2. Audience-targeted communications.

3. Digitally authored training, such as a learning guide, Articulate Rise content, or video.

For each sample, state what the candidate personally authored, the intended audience, and the technology or process change it supported. Confirm access to any sample links.

Screen for personal ownership of change impact analysis and end-to-end plan execution, stakeholder engagement, readiness and resistance management, and measurable adoption. No minimum years, degree, or certification is specified.

Submission requirements

Send one best qualified verified local candidate to Rajeev and CC Paul using the template on page 2 and location confirmations on page 3. Attach the resume, completed skills matrix, and written onsite commitment. Include all three sample categories and authorship details. Confirm the total C2C rate for the 18-month assignment. NexTech must clear location before Tenzo screening.

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