Change Management Practitioner/Project Manager

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Job Description and Preferred Qualifications Key Responsibilities Change Strategy & Execution Apply Prosci's 3‑Phase Process to develop change approaches; leverage established decision forums, standards, templates, and guardrails that integrate with project/program management. ADKAR Planning & Delivery Diagnose Awareness/Desire/Knowledge/Ability/Reinforcement needs; translate insights into targeted communications, training, coaching, and reinforcement plans that remove barrier points and accelerate adoption. Sponsorship Support Support executive sponsors in performing the ABCs of Sponsorship (Active & visible participation, Build coalitions, Communicate directly); contribute to building and sustaining an effective sponsor coalition. Stakeholder Engagement & Communications Segment impacted audiences; craft leader‑led messaging and people‑manager toolkits; manage feedback loops and resistance strategies aligned to ADKAR barrier analysis. Readiness, Adoption & KPI Tracking Track people‑side success metrics (readiness, adoption, usage, proficiency, reinforcement); contribute to dashboards and insights that inform decision‑making and benefit realization. Integration with Program Delivery Partner with project managers to align milestones, risks, cutover, hypercare, and sustainment; ensure change plans are embedded in overall delivery plans. People Manager & Change Agent Support Support networks of change champions; equip people managers with coaching plans and accountability to reinforce behavior change. Continuous Improvement & Sustain Outcomes After go‑live, measure adoption, identify gaps, and recommend reinforcement and corrective actions to secure long‑term results. Desired Skills and Attributes Practiced change practitioner who is fluent in the Prosci 3‑Phase Process; able to apply methods to diverse initiatives. Strong collaborator comfortable contributing to priority discussions and working with senior stakeholders. Effective communicator who can simplify complex change for varied audiences. Analytical problem‑solver skilled at pattern recognition, barrier identification, and data‑driven interventions. Organized and detail‑oriented; solid facilitation, coaching, and stakeholder management skills. Minimum Qualifications 5 years of related experience with a bachelor's degree; or 3 years with a master's. Experience supporting executive sponsorship and contributing to sponsor coalitions. 3+ years supporting enterprise‑scale change programs within cross‑functional teams. Prosci Certified Change Practitioner (required or strongly preferred). Proficiency with change and project tools (e.g., M365, SharePoint, Planner, Project, Teams, ClickUp). Experience tracking adoption KPIs and contributing to benefit realization reporting. Base Pay Range $89,600.00 – $152,300.00 Annually Primary Location USA-MI-Ann Arbor Benefits KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including medical, dental, vision, life, and other voluntary benefits; 401(K) including company matching; employee stock purchase program (ESPP); student debt assistance; tuition reimbursement program; development and career growth opportunities; financial planning benefits; wellness benefits including an employee assistance program (EAP); paid time off and paid company holidays; and family care and bonding leave. Interns are eligible for some of the benefits listed. Equal Opportunity Employment KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact or at +1‑408‑352‑2808 to request accommodation. #J-18808-Ljbffr