POSITION

Chatbot Engineer

LOCATION

Hybrid in Chicago, IL

DURATION

Thru 9/12/2025

PAY RATE

$50/hr on W2

INTERVIEW TYPE

Video

VISA RESTRICTIONS

None

REQUIRED SKILLS

* 3-5 years of experience in chatbot development or similar roles within large-scale, customer-facing environments

* Proven experience in building, deploying, and managing chatbots that enhance customer service efficiency

* Extensive experience with AWS tools and services, including Amazon Lex for conversational interfaces and Amazon Connect for voice and chat functionalities

* Familiarity with Conversational AI platforms such as NLX, Dialogflow, Microsoft Bot Framework, Rasa, or IBM Watson Assistant

Technical Skills:

* Proficiency in JavaScript for developing interactive chatbot interfaces

* Advanced Python skills for backend logic, machine learning integration, and enhancing chatbot capabilities

* Experience with ML models (e.g., TensorFlow, PyTorch, Keras) and NLP libraries (e.g., spaCy, NLTK, GPT-3) for improving chatbot accuracy and contextual understanding

* Strong understanding of NLP techniques such as intent recognition, entity extraction, and sentiment analysis

* Experience with relevant AWS tools and services, including Amazon Lex for personalized customer interactions, and the ability to implement and optimize contact center functionalities with Amazon Connect

* Experience writing and automating test scripts to ensure chatbot reliability and performance