Check-In Representative

Check-In RepresentativeFFE is the largest nationwide asset-based temperature-controlled LTL transportation & warehousing provider. Founded in 1943, our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our Customers. We empower our team to embrace personal development, technology and diversity to deliver unparalleled service.We are seeking a Check-In Representative for our Stockton, CA location.Responsibilities:Responsible for checking in inbound paperwork from Drivers POD's, BOL's, Receipts, etc.Creating all Driver packets for next day shipments which would include BOL'sCommit to and receive detailed customer load information by telephone, fax or emailEnsuring drivers have adequate information to secure their assigned pickupsMonitor and trace loads so that follow up can be made when necessaryManage service issues by researching and coding all applicable information in the systemMaintaining safety and temperate sheetsMaintaining freight select reports for billing purposesInvestigating missing delivery receiptsMaintaining blank manifest information for dispatchOther duties assigned by ManagementRequirements:High School Diploma or EquivalentAS400 and Transportation knowledge is preferred, but not requiredPossess excellent verbal and written communication and listening skillsCapability of working under tight time constraints in a high volume environment with multiple prioritiesBasic computer skills, Microsoft Office, Excel, Word, etc.Strong Customer Service skillsMust be able to work independently or in a team settingAbility to communicate effectively and professionally with operations personnel, management and executive managementAbility to solve problem where work is defined with established instructions and processesTimely and efficient completion of tasks and responsibilitiesThe statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks.At FFE, we value our employees and are proud to offer a comprehensive benefits package, including:Medical, Dental, and Vision Insurance two medical plan options to fit your needsCompany-Paid Life Insurance $25,000 additional voluntary life and ad&d coverage availableDisability Coverage401(k) Retirement PlanPaid Time Off (PTO) and paid holidaysEmployment is contingent upon passing a background check and drug screen.FFE is an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace across the company in all departments. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.We participate in E-Verify to confirm employment eligibility in the United States.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.