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Chemist/Customer Service Representative

Posted on: Oct 27, 2026

IGK NORTH AMERICA INC
Wilmington, Delaware
Salary: $39 per hour
Onsite
Full-time

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Job Title :

Chemist/Customer Service Representative

Job Type :

Full-Time

Job Location :

Wilmington Delaware United States

Remote :

Job Description :

View Full Description

Job Description

IGK is looking for a chemist/customer service rep to join our research team and participate in high-level, complex research projects. We seek a qualified candidate who has an expert understanding of lab procedures. They will test chemical substances through various methods to ensure the safety, functionality, and quality of a chemical product. The chemist will also be responsible for generating comprehensive technical reports that provide insight into a project, allowing the team to develop solutions as needed and conduct any additional tests.

Objectives of this role:

Prepare, weigh and use solutions for various laboratory procedures;
Analyze chemical substances to identify their composition;
Customize formulas and run tests to improve the quality of a chemical product;
Draft detailed reports conveying experimental results and presenting findings to other scientists;
Monitor laboratory equipment to minimize malfunctions and adhere to safety regulation;
Customer visits for problem shooting and product research development;

Responsibilities

Develop and conduct tests for chemical ingredients, substances, and materials;
Participate in high-level chemical research projects and create improved testing methods;
Sterilize all used equipment and organize tools in safe areas;
Use chemical substances or sources like heat and energy to produce reactions;

Skills and Qualifications

Bachelor's degree (or equivalent) in chemistry, or other relevant field;
Strong knowledge of laboratory technology, tools and tests;
Clear written communication skills to produce accurate lab reports;
Solid understanding of lab health and safety regulations;
Exceptional analytical research skills;
Adequate computer skills;

Preferred Qualifications

Experience working in a laboratory setting;
Additional certifications relevant to region;
Excellent time-management skills when meeting important deadlines;
Ability to think strategically and develop effective solutions;
Expereince in sealant manufacturing is an asset;
Motivated and a positive attitude a must;
Assist in customer trials;
Ready to be available for customer site visits;
Assist production in new product development;

Position Details

Posted:

Oct 27, 2026

Reference Number:

b6f9aada11

Employment:

Full-time

Salary:

$39 per hour

City:

Wilmington

Job Origin:

ziprecruiter

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