Chief Information Officer (CIO) — Job Description

Company Description

Prime Pensions, Inc. is a well-established actuarial and record-keeping firm specializing in 401(k), profit sharing, and defined benefit plans for employers of all sizes across the United States. Since 1975, the company has been recognized for its innovative plan designs and customized approach that accommodates various investments and plan types. With a strong commitment to accuracy and attention to detail, Prime Pensions ensures high-quality and personalized services through comprehensive oversight of all work. The company has been named one of the top defined contribution plan administrators and one of the Best Places to Work in New Jersey by NJBIZ.

Role Overview

The Chief Information Officer (CIO) is responsible for the stability, security, governance, and operational effectiveness of Prime Pensions enterprise technology environment. This role ensures that infrastructure, enterprise systems, data protection, and technology risk management are secure, compliant, resilient, and aligned with regulatory and business requirements.

The CIO focuses on running, protecting, and governing the organizations technology foundation, enabling the business and engineering teams to operate securely and reliably at scale.

Key Responsibilities

1. Infrastructure & Enterprise Technology Operations

Own the design, implementation, and operation of enterprise infrastructure, including networks, identity/access, and hosting environments

Ensure high availability, reliability, scalability, and performance of all enterprise technology systems

Oversee end-user technology, IT service delivery, and operational support functions

Establish and maintain disaster recovery and business continuity capabilities

2. Cybersecurity & Risk Management

Lead the organizations cybersecurity strategy, policies, and controls

Ensure protection of client, plan, and enterprise data through robust security practices

Oversee threat detection, incident response, vulnerability management, and security operations

Establish and maintain security frameworks aligned with industry standards and best practices

3. Technology Governance & Regulatory Compliance

Own compliance with all technology-related regulatory and audit requirements (e.g., ERISA, IRS, DOL, SOC, PCI, ISO, and data privacy standards)

Establish and enforce IT governance, risk, and control frameworks

Ensure appropriate data protection, retention, and privacy controls are in place

Act as primary technology liaison for audits, risk assessments, and regulatory reviews

4. Enterprise Vendor & Technology Partner Management

Own relationships with enterprise IT vendors, managed service providers, infrastructure partners, and security vendors

Negotiate and manage vendor contracts, SLAs, and performance expectations

Ensure cost-effective, secure, and reliable delivery of enterprise technology services

5. Data Governance & Information Protection

Establish and enforce enterprise data governance, classification, and protection standards

Ensure proper handling, storage, and security of sensitive data

Maintain data integrity, auditability, and regulatory compliance across systems

6. IT Financial & Operational Stewardship

Develop and manage the enterprise technology and infrastructure budget

Optimize costs related to infrastructure, security, licensing, and IT services while maintaining operational excellence

Establish operational metrics for reliability, security posture, and technology risk

7. Enterprise Technology Leadership & Communication

Lead IT, infrastructure, and security teams and external partners

Provide regular reporting to executive leadership on technology risk, system health, and compliance posture

Partner with business and engineering leadership to ensure technology operations enable secure and stable business growth

Compensation and Benefits

• Salary : $200,000 annual salary +10% bonus potential
• 401(k) Plan, Employer Contributions
• Health/Vision/Dental insurance
• Voluntary Benefit Coverages