Chief Operating Officer (COO)

Chief Operating Officer (COO) About the Company Expanding financial services platform IndustryFinancial Services TypePrivately Held Founded2015 Employees51-200 Funding$11-$25 million Categories Financial ServicesB2C Specialties freelancerspaymentscryptomobile bankingmoney remittancemoney savingforeign exchangeonline paymentsand fintech About the Role The Company is seeking a Chief Operating Officer (COO) to lead organizational accountability, operating cadence, and cross-functional execution. The role owns company-wide goals and the OKR cycle, ensuring teams deliver against objectives and leadership strategy. Responsibilities include improving payment reliability, payout success, partner performance, and incident response; translating compliance requirements into effective operating processes; and overseeing customer support, enterprise service levels, and onboarding. The COO will also drive market entry and exit execution and operational performance across a complex, fast-changing environment. Candidates should bring at least 10 years of operations leadership experience, including five or more years in fintech, payments, or crypto, ideally with direct responsibility for money movement. Experience operating in emerging markets, particularly Latin America, and scaling operations through substantial growth is important. Applicants should understand financial crime and regulatory frameworks, including AML and relevant money-services or virtual-asset requirements, and be effective partners to finance, revenue, and compliance leaders. Fluency in Spanish and English is required; experience with stablecoin payment rails or two-sided liquidity challenges is an advantage. Hiring Manager TitleCEO Functions Operations