Child Welfare Specialist Apply
Full job description
Location:
Springfield, IL, US, 62702
Job Requisition ID: 35681
Agency : Department of Children and Family Services
Closing Date/Time: 03/26/2024
Salary: $5,592 - $8,344 Monthly (Anticipated starting salary $5,592 Monthly - Step 1C)
Job Type: [[cust_employmentType_obj]]
County: Sangamon
Number of Vacancies: 2
Plan/BU: [[bargainingUnit]]
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as State Central Register Call Center Worker. Under general supervision, this position will provide statewide telephone coverage of a toll-free number for the reporting of alleged child abuse and neglect, making highly responsible decisions regarding intake and screening of information received on initial calls. The position will also secure all information necessary to accurately diagnose and evaluate reports of alleged child abuse/neglect and all information to complete initial oral reports and subsequent reports relating to child abuse/neglect or other child welfare services. This position provides a great opportunity for someone who is passionate about children and focused on ensuring the safety of children and youth. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Job Responsibilities
1. Serves as State Central Register Call Center Worker
2. Provides telephone counseling services or referral services for crisis situations; maintains familiarity with resources on a statewide basis for purposes of referral
3. Provides information necessary to ensure that all alleged reports of child abuse/neglect are entered into the computer terminal
4. Monitors incoming written reports for CPS units
5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Preferably requires a master's degree in social work; or a master's degree in a related human service field, supplemented by one year of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field;
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- OR
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- Requires a bachelor's degree in social work and one year of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field;
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- OR
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- Requires a bachelor's degree in a related human service field and two years of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field.
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- The college or university issuing a bachelor's or master's degree must be accredited, and the degree program in social work must be approved by the Council on Social Work Education.
- This class is included as an Upward Mobility Program credential title.
Conditions of Employment
- Requires the ability to pass a background check
- Requires physical, visual and auditory ability to carry out assigned duties
- Requires ability to work mandatory overtime
Education Major
Social work or a related human service field
Work Hours: Rot B 12am-8:30pm
Work Location: 2200 Churchill Rd, Springfield, Illinois, 62702
Agency Contact:
mike.bolt@illinois.gov
618-583-2176
Req: 35681
Job Family: Social Services
This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions. There are three categories of UMP titles: 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and/or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway.
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
Job Type: Full-time
Pay: $67,104.00 - $100,128.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Required)
Ability to Relocate:
- Springfield, IL 62702: Relocate before starting work (Required)
Work Location: In person
