Position Overview We are seeking a Civil Engineer to lead initiatives that improve the performance, reliability, and efficiency of utility operations, including electric distribution, water treatment and distribution, and sanitary sewer systems. This role works closely with cross-functional teams to implement operational improvements, support high-quality service delivery, and enhance customer experience. Occasional travel may be required. Key Responsibilities Lead operational improvement projects across electric, water, and sanitary sewer systems. Analyze operational data to improve reliability, efficiency, safety, and customer satisfaction. Coordinate technology upgrades, including advanced metering systems, outage management tools, and customer service platforms. Develop workflows, documentation, and process improvements to support utility operations. Ensure regulatory compliance and maintain operational standards for all utility systems. Collaborate with engineering, finance, field operations, and customer service teams to implement effective solutions. Provide technical expertise for operations projects, equipment upgrades, and system enhancements. Assist with vendor coordination, procurement, and project delivery. Provide on-site support for system evaluations, inspections, or project deployment activities as needed. Required Qualifications Bachelor’s degree in engineering, operations management, or a related technical field. 5 years’ experience in utility operations, engineering, or process improvement. AutoCAD, GIS Professional Engineer licensure #J-18808-Ljbffr