Russell Tobin's client is hiring a Claims Processor in Mason, OH

Employment Type: Contract

Location: Hybrid (Tue-Thu onsite) - Mason, OH 45040

Schedule: 8am-4:30pm

Pay rate: $16-$17.85/hr

Responsibilities:

• Efficiently and accurately process standard, non-complex vision claims and adjustments
• Meet or exceed internal performance metrics for productivity, cycle time, and quality
• Participate in non-complex claims projects and initiatives as assigned
• Quickly adapt to processing changes related to new plans and benefit designs
• Collaborate with supervisors and cross-functional teams to ensure strong customer service
• Communicate effectively with internal partners, including Account Managers, Operations, Information Systems, Client Representatives, and leadership
• Proactively work with leadership on performance improvement when standards are not met

Requirements:

• High School diploma
• 0–1 year of claims processing and/or data entry experience
• Data entry and claims processing experience
• Strong attention to detail and analytical skills
• Effective verbal and written communication skills
• Proficiency in Microsoft Excel; basic knowledge of Access preferred
• Familiarity with claims processing systems and workflow tools (preferred)
• Understanding of third-party benefits and administration
• Ability to multitask and work well under pressure
• Strong customer service orientation

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.