Claims Operations Technician page is loaded## Claims Operations Technicianlocations: Wyomissing, PA, USA: Lake Mary, FL, USAtime type: Full timeposted on: Posted Todayjob requisition id: R-6762You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, check out our .Under general supervision, responsible for timely and accurate processing of non-technical claim duties, utilizing procedures and processes to perform routine activities. Analyzes and troubleshoots to resolve complex activities.**JOB DESCRIPTION:****Essential Duties & Responsibilities*** Completes regulatory forms timely in accordance with regulations by evaluating claim information. Provides information to claim adjusting staff from regulatory websites.* Completes data or makes data corrections based on set requirements or procedures within claim file information utilizing multiple claim systems that support P&C Claim.* Performs various financial transactions such as paying bills, payment transfer, cashier processing, etc. utilizing set procedures and guidelines.* Collaborates with underwriting, insureds, claimants, providers, vendors or claim adjusters utilizing various methods to obtain and provide information related to claim support activities.* Completes form letters or documents based on procedures or set requirements.* May receive new claim notices, confirm coverage, and/or verify applicability of coverage to the claim.* Serves as Day to day resource for procedural or process questions.* Accountable for reviewing and reconciling reports for data or financial transactions related to claims.* May perform routine processing within designated authority on medical only claims, following jurisdictional parameters.* May complete special projects as necessary.**Reporting Relationship** Typically Supervisor or above**Skills, Knowledge and Abilities*** Ability to navigate multiple system applications.* Knowledge of P&C insurance products and services.* Ability to produce high quality outcomes in a highly productive environment.* Ability to evaluate information within a claim file to execute upon various tasks.* Strong data entry skills and attention to detail.* Good verbal and written communication skills.* Good organizational and follow-up skills.* Good listening and customer service skills.* Ability to work independently.* Ability to make sound judgments based on available information.* Knowledge of Microsoft Office Suite and other business related software.**Education and Experience*** High school diploma, GED or equivalent experience. Some college preferred.* Typically a minimum of one to three years experience in office operations and one to two years experience in Property and Casualty line of business preferred.#LI-AR1#LI-HybridCNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact .[](blob: / 1:56 #J-18808-Ljbffr