Client Care Coordinator – ABA Centers of Massachusetts
Peabody, MA

Who We Are 

We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.

Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.

Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence.

Our Origin Story 

ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.

Recognition & Awards 

Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: 

• Inc. 5000 –5th Fastest-Growing Private Company in America
• Financial Times – #1 on "The Americas' Fastest Growing Companies"
• EY Entrepreneur Of The Year® U.S. Overall
• South Florida Business Journal’s Top 100 Companies
• Florida Trend Magazine's 500 Most Influential Business Leaders
• Inc. Best in Business, Health Services? 

Growth Opportunity in Healthcare

Are you experienced in healthcare administration? Looking to learn more about the rewarding healthcare field? As a Client Coordinator, you’ll establish a rapport and an ongoing relationship with clients and families while guiding them through the onboarding process. While delivering the highest possible excellence in customer service standards, your role will be to clearly outline our services and lead the process after initial admissions phone calls.

What You’ll Do

• Create consistent and efficient schedules for staff and clients.
• Work to make up all missed appointments.
• Establish and maintain relationships with clients and families.
• Assist with pay to patient as needed.
• Review client documentation for UR and Billing Purposes.
• Facilitate tours of the facility.
• Maintain weekly, monthly, and quarterly reports that will be submitted upon request.

Requirements

• 2-4 years of healthcare experience preferred.
• 4-year degree preferred.
• Knowledge of EMR/EHR and proper documentation.
• Knowledge of medical billing.
• Must maintain clean background/drug screenings and driving record.
• Be available to work weekends, nights, and holidays. Must be available to work overtime when needed.

Benefits

Outstanding Benefits 

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• Generous 401(k) with up to 6% employer match. 

 About ABA Centers 

ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation’s leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. 

Join our mission and help build the future with purpose! 

ABA Centers, LLC, participates in the U.S. Department of Homeland Security E-Verify program.