At Kotlarz Group, delivering 5-star service and maintaining a strong culture built on growth and excellence is the standard. The team is seeking a Client Care Manager who thrives on organization, clear communication, and exceptional client experience.

If being detail-oriented, creating calm in fast-moving situations, and delivering top-tier customer care come naturally, this role is a strong fit.

What You’ll Get

• Base Salary: $52,000–$62,000 annually
• Health insurance
• Paid time off
• Flexible schedule
• Employee discount
• Referral program
• Career growth within a top-ranked KW Team
• Ongoing training and professional development

$52,000–$62,000 base salary

• Guide sellers through the listing process from start to offer
• Coordinate staging, vendors, photography, and open houses
• Create and manage MLS listings and marketing content
• Deliver consistent, high-level client communication
• Maintain CRM, databases, and internal systems
• Ensure smooth handoff to the Transaction Manager

• 3+ years in customer service or project coordination
• Strong written and verbal communication skills
• Highly organized with sharp attention to detail
• Tech-savvy (Google Suite, Microsoft Office, CRM tools)
• Positive, proactive, client-first mindset
• Real estate license or willingness to obtain one

The Kotlarz Group is a values-driven real estate team built on trust, care, and exceptional client experience. We believe that when clients feel genuinely supported, everything else follows. Our team operates with heart, accountability, and a shared commitment to serving others well, both clients and one another.