Client Management Associate Apply
Rago/Wright is looking for a Client Management Associate to join our collaborative team and provide comprehensive administrative support to specialists. As a Client Management Associate, you will utilize excellent client service to ensure a smooth operational experience for our clients. The position also serves as a key liaison for consignors and bidders, handling inquiries related to contracts, commissions, submissions, bid registration, and providing day-of-sale support as needed. Rago/Wright is a network of auction houses specializing in fine art, design, decorative arts, jewelry and watches, and pop culture. Comprised of six industry-leading brands - Rago, Wright, LA Modern Auctions, Toomey & Co., Poster Auctions International, and Landry Pop Auctions – we represent a powerful force in the marketplace. With galleries in Lambertville, NJ, Chicago, IL, Los Angeles, CA, and New York City, NY, our teams collaborate across departments and locations, working closely together to support the company leading up to and during auctions and exhibitions in a fast-paced and creatively driven environment. This is a unique opportunity to work with an industry leader and contribute to a dynamic, collaborative environment where art and design are celebrated. Key Responsibilities Provide administrative support to Specialists to ensure top client service and operational execution, including but not limited to data entry for prospective consignments, proposals, and contracts; generate and distribute consignor agreements; and coordinate shipping follow-up, notifying property management teams of incoming property Coordinate and liaise with cataloguing team on designated consignments and inventory management as needed Work with Client Accounting to address consignor-related questions regarding terms entry, introductory commissions and other questions related to the client consignment process Assist with client service related to consignor inquiries (phone, email and other company platforms), submissions and follow up questions related to contracts, shipping and sales schedules Assist bidders as needed with pre-sale questions and bid registration Day of sale assistance as requested Experience required Bachelor’s Degree and a minimum of 2 years of administrative and customer service experience in a fast-paced, client-facing role Experience in an auction house, gallery, or museum setting preferred Excellent attention to detail and organizational skills Strong written and verbal communication abilities Ability to manage multiple projects and deadlines simultaneously Proficiency in standard computer programs such as Outlook, Word, Excel, Slack, and database systems Salary: $55,000–$65,000 annually, depending on qualifications, experience and skillset Eligible for annual performance bonus Safe Harbor 401(k) with 3% company contribution Basic life insurance (covered by us) 18 days of paid personal time off and about 10 company holidays per year, including a holiday break between Christmas and New Year’s Day Employee Assistance Program Commuter Benefits Program and free on-site parking This job description provides a general overview of the responsibilities and qualifications required for the role. #J-18808-Ljbffr

