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Client Operations Manager - Incident & Service Excellence

  • Job type Posted on: Jul 15, 2026
  • Experience level Intercontinental Exchange Holdings, Inc.
  • Employment type Jacksonville, Florida
  • Employment type Onsite
  • Salary Full-time
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Job Title :

Client Operations Manager - Incident & Service Excellence

Job Type :

Full-time

Job Location :

Jacksonville Florida United States

Remote :

No

Jobcon Logo Job Description :

View Full Description
Intercontinental Exchange, Inc. (ICE) Mortgage Technology seeks a Manager, Client Operations to oversee day-to-day operational support, ensuring timely, high-quality service delivery and high client satisfaction. You will guide a team, manage workload, and drive continuous improvement across the function. Responsibilities include incident management, SLA adherence, cross-functional collaboration with Product and Engineering teams, and coaching team members to develop their skills and careers. #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Jul 15, 2026

Reference Number:

14660_C76776DF2B0F7006896A62560565EADA

Employment:

Full-time

Salary:

Not Available

City:

Jacksonville

Job Origin:

APPCAST_CPC

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Intercontinental Exchange, Inc. (ICE) Mortgage Technology seeks a Manager, Client Operations to oversee day-to-day operational support, ensuring timely, high-quality service delivery and high client satisfaction. You will guide a team, manage workload, and drive continuous improvement across the function. Responsibilities include incident management, SLA adherence, cross-functional collaboration with Product and Engineering teams, and coaching team members to develop their skills and careers. #J-18808-Ljbffr

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