Join to apply for the Client Service Professional - Seasonal role at H&R Block . About the Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth and is designed to elevate how we work, serve, and lead in our industry. Typical Day Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. Preferred Qualifications High school diploma or equivalent Ability to work flexible schedule and/or in multiple locations Sales/marketing experience Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best‑suited tax professional for their needs Schedule clients how they would like to be scheduled Help to ensure all clients needs have been met during service both in person, over the phone or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Qualifications Experience working in a fast‑paced environment Previous experience in a customer service environment Ability to multi‑task Strong organizational and time‑management skills Computer proficient with the ability to use Microsoft Office Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan Employment Details Seniority level: Not Applicable Employment type: Full‑time Job function: Other Industry: Retail Equal Opportunity Employer We’re an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. #J-18808-Ljbffr