Client Support and Operation Officer Apply
FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting for a Client Support and Operation Officer to join our team in Brno.
Your key responsibilities as a Client Support and Operation Officer will be to:
- Run the data management processes in terms of data processing, controlling, dissemination, and client exception handling.
- Formulate, control, and disseminate clients funds' static data, encompassing MIFID II and PRIIPs regulatory reporting, and dynamic data.
- Liaise with clients during onboarding and in order to ensure issue resolution.
- Coordinate with platforms in order to establish connectivity and perform dissemination controls.
- Rectify errors and ensure remedial measures are put in place to avoid reoccurrence.
- Contribute to the evolution of the Information Services solutions with the definition and validation of business requirements and business validation of new solution features.
- Participate in Business Acceptance Testing as and when requested.
- Support ad-hoc data requests.
To join us as a Client Support and Operation Officer you will need the following experience and skills:
- You must be fluent in English
- You must have a good understanding of the fund industry, investment/financial market, or of the financial instruments
- You must have experience in a data-focused role - ideally, client support focusing on fund data management, client onboarding, etc.
- You have experience with Excel & spreadsheets
- You must have excellent communication skills - both written and verbal
- You must have the ability to analyse and prioritise your work, with a solutions-oriented mindset
- You will ideally have a university degree in finance, economics, data, or similar
By joining the team as a Client Support and Operation Officer, you will be offered the following:
- 140 CZK food vouchers per day worked
- Edenred Benefits Card
- Multisport card fully paid for by the company
- 5 weeks of annual leave
- 3 sick days
- Additional pension insurance contributions
- Team building activities
In addition, you will have the opportunity to work for a company that values Trust, Connectivity, and Innovation. In line with our core values, you can also expect the following:
- Full LinkedIn Learning access
- A sustainable business that cares for the environment and our communities
- Opportunities to give back to local communities through volunteer days
- Becoming a part of Charity Challenges for raising money for charities selected by employees
- Options to join and lead diversity and inclusion initiatives
- Invitations to office social events and sports activities
Apply today for immediate consideration and we will endeavour to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!
