Client Support Specialist

Client Support SpecialistFull-Time | Temp-to-Hire | $23–$25/hr DOE Are you the person everyone turns to when they need an answer, a solution, or simply someone who knows how to get things done? Do you enjoy helping people, solving problems, and building relationships along the way?We're looking for a Client Support Specialist to join a team in the Northampton area! This is a great opportunity for someone who brings a mix of customer service, technical know-how, and a knack for problem-solving to the table.What You'll Be Doing:Serve as a go-to resource for clients, answering questions, handling requests, and troubleshooting issues.Build strong, lasting client relationships through responsive and personalized support.Maintain accurate, confidential account information and verify important client data.Investigate issues, think critically, and find solutions that make things easier for clients.Handle sensitive information, including payroll-related data, with a high level of accuracy and attention to detail.Keep multiple priorities moving while ensuring every client receives timely, professional service.What We're Looking For:Previous experience in customer service, helpdesk support, technical support, or a similar client-facing role.A natural problem-solver who enjoys figuring things out.Strong communication skills and the ability to explain technical information in everyday language.Excellent organizational skills and the ability to juggle multiple priorities.Strong computer skills and a sharp eye for detail.Someone who genuinely enjoys helping others and takes pride in delivering an exceptional client experience.Think you're the right person to be everyone's go-to problem solver?We'd love to connect! Apply today or reach out to learn more. Feel free to share with someone in your network who might be a great fit!