Client Technologies Specialist Senior

Top Skills:
Customer Service
Desktop Support
Inventory Control

Job Description:
Conduct and assist with the New User Workshop that is held weekly for new users.
Equipment set up (Laptops, docking stations, monitors, etc.).
Maintain inventory log.
Proactively assist end users with simple desktop support.
Ensure that all work is documented for future reference.
Follow quality standards.
Ability to work in a team environment.
Strong communication skills; both written and spoken.
Provide accurate and complete answers to general use and environment questions in a timely manner.
Provide desktop computer support.
Attend and participate in bi-weekly team and problem review meetings.
Manage the retirement and disposal of obsolete computer equipment.
Must complete other SPEC I duties as assigned.