Clinical Director

Clinical DirectorOverview of Position: The Clinical Director is responsible for the clinical oversight, supervision, quality improvement, and operational integrity of the Outpatient Mental Health Clinic (OMHC). The Clinical Director ensures that behavioral health services are delivered in accordance with Maryland COMAR regulations, CARF standards, organizational policies, ethical standards of practice, and all applicable state and federal regulations. The Clinical Director provides leadership and oversight to clinical staff, supports quality and performance improvement initiatives, monitors clinical documentation and service delivery, and promotes a trauma-informed, person-centered, recovery-oriented environment throughout the organization. This position serves as a key member of the leadership team and collaborates closely with the Medical Director and organizational leadership to ensure safe, effective, ethical, and compliant service delivery.Primary TasksClinical Oversight & Leadership:Provide clinical leadership, supervision, and guidance to clinical staff within the OMHCEnsure services are delivered in a manner consistent with evidence-based, trauma-informed, recovery-oriented, and person-centered practicesMonitor clinical operations to ensure quality, effectiveness, and regulatory compliancePromote ethical standards, professional boundaries, and clinical integrity throughout the organizationSupport staff development through supervision, coaching, mentoring, and ongoing trainingParticipate in staff hiring, onboarding, performance evaluation, disciplinary processes, and professional development activities within scope of authorityCompliance & Quality Improvement:Ensure organizational compliance with COMAR, CARF, HIPAA, 42 CFR Part 2, and all applicable federal, state, and payer requirementsMonitor clinical documentation to ensure accuracy, completeness, timeliness, medical necessity, and regulatory complianceConduct routine chart audits and clinical documentation reviews, including assessments, treatment plans, progress notes, treatment plan reviews, discharge summaries, and other required clinical documentationParticipate in quality assurance, utilization review, risk management, and performance improvement activitiesAssist in developing, implementing, monitoring, and revising policies, procedures, workflows, and clinical protocolsParticipate in internal and external audits, surveys, site visits, and accreditation activities, including CARF, CSA, OHCQ, and payer auditsIdentify trends, compliance concerns, and opportunities for programmatic improvement and communicate findings to leadershipClinical Supervision & Documentation Oversight:Provide and document clinical supervision in accordance with COMAR requirements and applicable licensing board regulationsReview and co-sign documentation as required by licensure regulations, organizational policy, and payer requirementsEnsure supervisees maintain compliance with clinical documentation standards and timelinesSupport clinicians in clinical decision-making, crisis management, ethical dilemmas, and treatment planningMaintain appropriate records of supervision sessions and corrective actions when applicableProgram Operations:Collaborate with leadership to support effective day-to-day clinical operationsAssist with program development, implementation, and continuous improvement initiativesMaintain awareness of staffing needs and support efforts to ensure sufficient qualified personnel are available to meet patient care needsServe as a clinical resource to staff, patients, families, referral sources, and community partnersSupport continuity of care and interdisciplinary collaboration across providers and outside agenciesParticipate in organizational meetings, committees, trainings, and emergency preparedness activities as assignedDirect Clinical Responsibilities:Conduct comprehensive behavioral health assessments and diagnostic evaluations within scope of licensureDevelop individualized treatment plans in collaboration with patients and the interdisciplinary teamMaintain a limited clinical caseload as assignedEnsure services provided reflect medical necessity and appropriate clinical standardsMaintain fidelity to DSM-5-TR diagnostic criteria and ethical clinical practice standardsRequired Skills, Experience, and Education:Master’s degree in Social Work, Counseling, Psychology, or related behavioral health fieldActive Maryland licensure as:LCADC – Licensed Clinical Alcohol and Drug CounselorLCPC – Licensed Clinical Professional CounselorLCSW-C – Licensed Certified Social Worker–ClinicalLCMFT – Licensed Clinical Marriage and Family TherapistMinimum of five (5) years of behavioral health clinical experience, including progressive leadership or supervisory experienceKnowledge of COMAR regulations governing OMHC servicesKnowledge of CARF standards and behavioral health best practicesStrong leadership, organizational, communication, and problem-solving skillsExperience with clinical documentation review and quality assurance processesProficiency with EMR systems and standard office technologySpecial Job RequirementsMaintain active licensure and supervisory eligibility in the State of MarylandMaintain current knowledge of behavioral health regulations, accreditation standards, and industry best practicesAdhere to all organizational policies related to confidentiality, ethics, professional conduct, workplace safety, and patient rightsParticipate in ongoing continuing education and professional development activitiesAbility to maintain professionalism and composure in high-pressure or crisis situations