Closing Officer

As a Closing Officer, you will be responsible for managing customer settlements and assisting with the processing of customer files. You will also contribute to the success of our business and impact our customers by leading the branch office’s customer service and customer capture efforts.Primary ResponsibilitiesContact all customers to educate them on the benefits of owners title insuranceContact all customers to discuss the benefits of our services with the goal of earning their settlement businessMonitor and conduct settlements, reviewing all transactions and documents and gathering all required signaturesCreate and manage customer service initiatives and provide reporting to branch/operations managersQualifications1+ years of sales or customer service experienceExcellent customer service skills and strong oral/written communication skillsStrong organization skills, attention to detail and the ability to multi-task