Cloud and Endpoint Systems Administrator

Position SummaryPrism Systems, Inc. is seeking a hands-on Cloud and Endpoint Systems Administrator to support and improve the technology environment used by our approximately 100-person engineering and software organization.This position will be responsible for administering Microsoft 365, Microsoft Entra ID, Azure, Microsoft Intune, and Iru-managed Apple devices; supporting office and remote connectivity; troubleshooting employee technology issues; and helping develop and implement IT governance, security, and operational standards.The successful candidate will combine strong technical troubleshooting skills with sound administrative judgment. This person should be comfortable supporting end users directly while also working on identity management, endpoint security, device compliance, access controls, network troubleshooting, documentation, and infrastructure improvement projects.The position will work closely with the Vice President of Software Development and other company leadership. The individual will initially assist with the continued deployment and refinement of the company’s endpoint-management, identity, and security platforms and will gradually assume responsibility for routine administration and support.Key ResponsibilitiesMicrosoft 365, Entra ID, and Azure administrationWindows and macOS endpoint management using Microsoft Intune and IruEndpoint security, device compliance, application deployment, and policy managementEmployee technical support and troubleshootingOffice network, wireless, VPN, and remote-connectivity supportIdentity, access management, authentication, and security administrationIT security operations and incident-response supportIT governance, policies, standards, and procedure developmentSystems documentation, asset management, and operational process improvementAutomation and scripting of routine IT administrative tasksCoordination with vendors and technology service providersSupport for engineering and software-development users and their specialized computing requirementsQualificationsThree or more years of hands-on experience in systems administration, endpoint administration, Microsoft 365 administration, or a comparable IT infrastructure roleExperience administering Microsoft 365 and Microsoft Entra IDExperience with Microsoft Intune or another enterprise endpoint-management platformStrong Windows administration and troubleshooting experience; macOS administration experience is highly desirableWorking knowledge of identity and access management, multifactor authentication, Conditional Access, role-based access, and endpoint securityWorking knowledge of TCP/IP networking, DNS, DHCP, Wi-Fi, firewalls, and VPN technologiesExperience troubleshooting user, device, application, authentication, and connectivity issuesStrong documentation, organization, and communication skillsAbility to work independently, prioritize competing technical issues, and take ownership of problems through resolutionExperience supporting engineering, software-development, or other technically sophisticated users is highly desirablePowerShell, Microsoft Graph, Bash, or other administrative scripting experience is a plusRelevant certifications such as Microsoft Endpoint Administrator (MD-102), Identity and Access Administrator (SC-300), Microsoft 365 Administrator Expert (MS-102), Security Operations Analyst (SC-200), Azure Administrator, Azure Network Engineer (AZ-700), or comparable Microsoft, Apple, security, and infrastructure certifications are highly desirable.About Prism SystemsSince 1989, Prism Systems has delivered cutting-edge automation and control systems for some of the most exciting industries in the world—Themed Entertainment, Industrial Automation, Manufacturing, and OT/IT. Our talented team of engineers, software developers, and project managers collaborate on projects that range from theme park ride control systems to robotic manufacturing lines.BenefitsMedicalDentalVision401(k)401(k) matchingFlexible spending accountPaid time off (PTO)Paid holidaysReferral program