CLOUD IT SUPPORT HELP DESK SPECIALIST - PERM - EASTERN TIME ZONE HOURS

TITLE: CLOUD IT SUPPORT SPECIALIST – TIER 1 – 3 - WORK EASTERN TIME ZONE HOURS. IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS IMMEDIATE INTERVIEW!LOCATION: 100% REMOTE OR HYBRID **MUST WORK EASTERN TIME ZONE HOURS. Des Moines, IowaMUST BE A US CITIZEN / GREEN CARD HOLDER – NO H1B visa, No F1 No OPT status.Direct Hire PERM up to $75K PLUS OVERTIME + BENEFITS!At least 2 years of PROFESSIONAL experience. College experience only won’t be considered. Be inWhy Join?PERKS: Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPEIRNECEDo you love helping others & solving tech challenges?Are you an IT Support Analyst who thrives on delivering exceptional IT support?We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!WHITE GLOVE EXECUTIVE LEVEL EXPERIENCEMUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!Expand your knowledge - Azure, Intune, M365/ O365Only apply if you have positive attitudes, strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. *DIRECT EMAIL address is on my LinkedIN profile.What You Will Do:Your day-to-day will include:Tier 1 – Tier 3, + Desktop Support, hand holding a User Base in a small 3 person team as primary Help Desk SupportMUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!MUST HAVE GOOGLE WORKSPACE EXPERIENE !!Cloud, Intune, AutoPilot, M365 / O365 / Active DirectoryMac & Windows SupportGoogle Workspace experience is REQUIREDLaptop Imaging & Automation! Volume laptop rolloutsHardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams supportTicketing Management System experienceResolving High Volume of ticketsHybrid Active Directory: Password resets, account unlocks, and access management3rd Party Vendor Software support experience is a PLUS!Must-Haves1+ year professional experienceMUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!Tier 1 – Tier 3 Help Desk experienceSolid Hardware & Software troubleshooting skillsExperience with CitrixM365 & AzureGoogle Workspace - Google Platform support experienceSoft Skills That Make You Stand ApartA problem-solver with a can-do attitudePROFESSIONAL COMMUNICATION SKILLS !!If you're excited to troubleshoot, and expand your IT Support skills with a prestigious company, don't wait—apply today.This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $75K PLUS bonus + BENEFITS!For immediate & confidential consideration for this CLOUD IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. My DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted without your permission.