We are looking for a hands-on Cloud Operations Engineer to join our global cloud infrastructure team. This role supports scalable and resilient SaaS operations across AWS (primary), Azure, and GCP , with a strong emphasis on automation, observability, security and cost-control.The engineer will contribute to providing 24/7/365 support, ensuring continuous operational coverage across multiple time zones. The ideal candidate is expected to work independently during o>-peak hours and possess strong skills in infrastructure troubleshooting, CI/CD processes, and a proactive approach to maintaining uptime, meeting SLAs, and managing incident response. ResponsibilitiesDesign, maintain, and operate multi-cloud infrastructure (AWS, Azure, GCP)Develop CI/CD pipelines using GitHub Actions, GitLab CI/CD, AWS CodeBuildAutomate infrastructure provisioning (IAC) using Terraform, AWS CDK, CloudFormationOperate Kubernetes clusters (EKS, AKS, GKE) with HelmImplement observability and monitoring using Grafana, Datadog, Prometheus, CloudWatchBuild dashboards for SLA, availability, performance and cost insightsAutomate deployments, blue/green releases, rollbacks, and patching workflowsEnforce security best practices: IAM policies, VPC, WAF, encryption, audit loggingManage cloud IAM across AWS Organizations, Azure AD and GCP Cloud IAMInvestigate and resolve production issues across distributed systemsCollaborate with application developers to increase deployment maturityPropose and integrate cutting-edge technologies (e.g., serverless, event-driven) Qualifications4+ years of hands-on experience in AWS (primary), plus exposure to Azure and GCPDeep understanding of Kubernetes operations (EKS, AKS, GKE)Infrastructure-as-Code: Terraform, AWS CDK, or CloudFormationCI/CD pipeline development: GitHub Actions, GitLab CI/CD, AWS toolsObservability tooling: Grafana, Prometheus, Datadog, native cloud logsCloud-native networking, security hardening, IAM, and zero-trust architectureStrong Git practices for infrastructure versioning and collaborationComfortable working solo during night shifts, handling on-call rotations Nice-to-Have:Experience in the Media & Entertainment domain (e.g., DRM, watermarking, media streaming)Serverless/cloud-native frameworks: AWS Lambda, EventBridge, KafkaAI/ML platform familiarity: SageMaker, Azure ML, Vertex AIHybrid network familiarity: AWS Direct Connect, Azure ExpressRoute, GCP Interconnect Soft SkillsProactive, detail-oriented troubleshooting in live production environmentsClear communicator especially during incidents and RCA documentationStrong self-discipline and consistency in solo/on-call hoursHigh empathy and cultural sensitivity when working globally across teams and time zonesEagerness to experiment, learn, and improve with evolving DevOps trendsCultural fit with DevOps values: openness, automation, collaboration, and ownership Certifications (Required/Preferred)Required: AWS Associate or Professional-level certification (Solutions Architect / DevOps Engineer) Preferred: Azure or GCP certifications (Fundamentals or Associate-level)Kubernetes CKA or CKAD certification is a strong plus