CNA Care Lead

CNA Care LeadAloma Healthcare, Inc. seeks a talented and experienced CNA Care Lead to join us for a full-time role as an individual contributor. The CNA Care Lead will be responsible for leading patient care teams and ensuring provision of quality healthcare services to all patients. The CNA Care Lead must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask.ResponsibilitiesLead patient care teams to ensure provision of quality healthcare servicesDevelop team performance plans, goals, and objectivesOversee patient care services, including scheduling, tracking, and evaluatingMonitor patient care processes and adjust as neededMaintain up-to-date records of patient care servicesEnsure compliance with all healthcare laws, regulations, and policiesMonitor patient care teams to ensure quality and compliance with safety protocolsCommunicate proactively with patients, management, staff, and other healthcare professionals to foster positive relationsGenerate KPIs (key performance indicators) and PIP (performance improvement projects) and metrics to improve company base and client level improvementsConduct and oversee quality meetings (QAPI) and conduct compliance operation audits (client and staff files)Attend conferences and marketing events and manage media relations/external communications80% of assignments will involve home care responsibilitiesRequirementsBachelors degree in related healthcare field5+ years of professional healthcare/direct care experienceStrong knowledge of healthcare regulations and lawsExcellent communication, problem-solving, and customer service skillsProven ability to lead teams in a positive, productive mannerSkillsExcellent interpersonal skills and ability to communicate effectivelyDemonstrates proven decision-making skillsMust possess excellent interpersonal skills with the ability to communicate effectivelyWorking knowledge of office equipment preferred, computer experience requiredMust be able to read, write and comprehend EnglishEEOC StatementAloma Healthcare, Inc. is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.