Coffee Shop Shift Lead

About Us 

At Chelsea Hospitality Group we imagine and launch bold, community-centered hospitality concepts that bring people together in powerful, purposeful ways. From restaurants to cultural hubs to organizational and community experiences everything we create is designed to spark connections, inspire belonging, and reimagine what hospitality can do for people, places, and communities. 

CHG is proud to be part of the Dartcor Enterprises family of businesses —a purpose-led organization redefining hospitality as a force for connection, culture, and community. Alongside our sister brands, Dartcor Hospitality and Ōme Caterers, we’re part of a broader ecosystem that brings hospitality to life across workplace, event, and restaurant experiences. Together, we’re reimagining what hospitality can do—for people, for places, and for the future.

Description 

General Coffee Co runs neighborhood-style coffee bars inside corporate offices and is part of Dartcor Hospitality. We’re looking for a Shift Lead who loves great coffee, can keep a team moving during the morning rush, and enjoys bringing people together at community events.

Who You Are 

You’ll ensure that our guests experience exceptional best-in-class hospitality, from our coffee and beverage programs to our menu offerings. You will also foster a positive work environment and be a part of a team that feels supported and motivated to bring their best every day. 

What You’ll Do 

• Foster Community & Hospitality: Champion Chelsea Hospitality Group's values by cultivating a welcoming and inclusive environment for all guests and employees. Ensure that every interaction with customers reflects our commitment to quality, sustainability, and community connection. 
• Maintain Quality & Excellence: Ensure the store is clean, well-stocked, and that inventory meets the needs of our customers and staff. Execute the cycle of service and actively assist the team as needed. 

• Ensure Compliance & Safety: Stay up to date with health and safety standards.
• Work with Expertise: Develop a deep understanding of our coffee and food offerings. Lead by example in both in-store and digital order fulfillment, delivering a customer experience that leaves guests excited to return.
• Open or close the café and lead the team on shift
• Make espresso drinks and food to our standards
• Keep lines moving and coach baristas in the moment
• Handle guest concerns and keep the café clean and stocked
• Manage cash, deliveries, and shift paperwork
• Run and work community events in and out of the café

Requirements

What We Need From You 

• Customer service/hospitality experience 
• 1+ year of café, coffee shop, or quick-service experience
• Barista skills, including espresso and milk steaming
• Calm under pressure and comfortable leading peers
• Strong hospitality mindset
• Availability for early mornings, evenings, and weekends

• Skills: previous barista knowledge a plus

Benefits

What You’ll Get From Us 

• Be part of a supportive team that values your input and invests in your professional growth. We’re committed to providing a meaningful, enjoyable work environment where you can make a difference  
• Comprehensive benefits package including health, dental, and vision insurance
• Free drinks and meals on shift
• Paid time off and holiday pay, 401K

• Compensation: $19.00-$21.00 per hour