Collaboration Engineer – IT Operations Dearborn, MI – Hybrid (4 days onsite) 12 Months Must-Haves: Azure platform & MS administration (policies, licensing, config) API, Power Automate, custom Azure BOTs & MCP technology SaaS technologies & vendor management ServiceNow (requests, incidents, problems) Agile/Scrum/Kanban & JIRA Hardware/software support & troubleshooting Project management & ability to manage multiple priorities Responsibilities: Serve as L2 support for MS Teams, Miro, Slido & automation tools Triage & resolve escalated issues with vendor core teams Develop & launch new technologies (AI/LLM features, APIs, 3rd party MCP) Build & support Azure application automations & integrations Manage ticket workflows and report in ServiceNow Participate in Agile planning, testing & new release cycles Nice to Have: Supplier/global team experience, security best practices & threat modeling Education: Bachelor’s preferred | HS Diploma required Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. #J-18808-Ljbffr