Collections & Billing Associate

Description New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 70 years. We're looking for an experienced Collections & Billing Specialist with initiative & a conscientious work ethic to join our busy specialty practice. The primary duties for the collections & billing specialist are: 1) acts as the liaison to patients, providers and the collections agency for collections accounts; 2) works with patients with overdue balances according to established guidelines; 3) makes self-pay collection calls and reminder calls for payments due and sends out collections and discharge letters; 4) initiates bad debt & collection accounts procedures; 5) performs billing and payment duties for assigned carriers; and 6) processes timely and accurate billing and payment transactions to maintain accounts receivable within acceptable guidelines. Schedule M-F 7:30a-4p, 40 hours per week (1/2 hour non-paid lunch daily) 8-hour shift Day shift Monday to Friday No weekends Overtime and scheduling flexibility may also be required to accommodate operational needs. Work Setting In person The regular work location will be Springfield with willingness to travel to other offices (Springfield, Longmeadow, Northampton, Westfield) as needed. This position reports to Billing Manager. Benefits Paid time off 401(k) - 6% Employer contribution (3% safe harbor & profit sharing) Individual Coverage Health Reimbursement Arrangement (ICHRA) Dental insurance Dependent Care Flexible Spending Account Employee Assistance Program Free parking Health Savings Account Life & AD&D insurance – $40,000 (employer paid) Life insurance for Employees & Dependents Limited Flexible Spending Account Medical Flexible Spending Account Vision insurance Requirements 1-3 years medical office experience, including customer service, insurance, referrals, basic coding knowledge and charge entry, medical billing or coding certification or equivalent experience, accuracy, organization & good judgment, strong interpersonal skills, including tact, diplomacy, persistence, persuasion and attention to detail. 2 years collections experience and dermatology experience preferred. #J-18808-Ljbffr