Collections Specialist

Position Title: Associate Credit Representative (Hybrid)Location: Naperville IL 60563-1198Duration: 06 months Contract on W2 (Possible extension)Position Description:Job Responsibilities:Contacting customers on past due balances via email and phone.Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders.Need to be able to research and reconcile debit/credits and payments on customer accounts.Need to be able to deal with upset customers in a professional manner.After training, will need to have an internal drive to resolve past due balances without assistance from the Manager.Required Skills:Commercial (B2B) Collection Experience required (2-5 years)Background in accounting to support research on debit/credits on customers' accounts.Ability to be self-motivate after trainingNeeds to know Microsoft Excel (basic commands for statement reconciliation)Accounting understanding, Bill CollectionsMicrosoft Outlook ApplicationsGood CommunicationPreferred Skills:SAP experience preferredGetPaid collection experience preferredEducation/Experience Requirement:2-5 years collection experienceEducation Preferred: College or 2-5 years' experienceTechnology Requirements: SAP, Excel