Collections Specialist - Remote

Collections Specialist Remote Job Duties: Meet the defined productivity metric of a minimum of 30 daily claim touches while maintaining a high quality standard of collection efforts performed Complete high volume phone calls and web portal inquiries to assigned payors in a fast paced, goal oriented environment Tenacity to follow through on all collection issues, including but not limited to the reprocessing of incorrectly denied claims and resolving client discrepancies and partial payments Provide excellent customer service to peers, management, and clients at all times Report daily to project manager on tasks completed and potential obstacles encountered Participate in project team stand-up meetings Must communicate & follow up effectively with assigned payor mix Enlist the efforts of project team leads and management when necessary to accelerate the collection process Perform other assigned tasks and duties necessary to support the project team