Collections Specialist

Collections SpecialistLocation: Springfield ,MOInterview Process: In-person InterviewRate: $22/hr on W2Key Skills & Requirements:Minimum 1 year of experience in Collections, Accounts Receivable (AR), Billing, Sales, Retail Banking, or Customer Service.Experience handling customer or business partner interactions over the phone is preferred.Basic understanding of invoices, outstanding payments, payment follow-ups, and billing processes.Working knowledge of Microsoft Excel and ERP systems.Experience with any Accounts Receivable or Collections management tool is preferred.Strong verbal and written communication skills.Excellent customer service, problem-solving, and relationship management abilities.Strong attention to detail and organizational skills.Ability to manage multiple tasks, prioritize workload, and meet productivity targets.Willingness to learn new technologies, including AI-powered productivity tools.