Commercial HVAC/R and Hot Side Technician (Food Service Equipment) Apply
OverviewOverview:We are proud to be Americas Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners.As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry . Come join our team and start moving your career forward!Role:Under the general guidance from the Area Service Manager (ASM), the Commercial Food Service Equipment (FSE) Technician must be skilled in cleaning, adjusting, and repairing systems. This role is responsible for performing fieldwork in the installation, maintenance, modification, overhaul, service, and repair of commercial food service equipment. To be successful in this role, customer satisfaction, safety and comfort should be your top priority. In addition, the Commercial FSE Technician must be patient and have excellent organizational and troubleshooting skills. This may also include assisting with customers' questions.All Technicians are expected to promote our Companys core beliefs regarding quality service and fair-minded business solutions, by providing a relationship of trust that provides loyalty, satisfaction, and assurance to our clients. All Technicians must foster a positive experience and healthy outcome for our clients and Company as a whole.Benefits:Company VehicleDispatched from home dailyPaid Port to PortTool AllowancePaid TrainingPaid Ongoing TrainingExcellent Health Insurance options including a FREE employee only optionDental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance optionsFREE life insurance equal to your annualized pay rateResponsibilitiesProvides the highest level of customer service, technical ability, and quality to our customersInstalls, trouble shoots, repairs, and calibrates commercial food equipmentPerforms preventative maintenance and makes recommendations regarding parts changes or system overhaulMust be available to work nights or weekends on 24-hour on-call emergency duty on rotating basis, per on-call schedule to service emergency needs of our customersObserves additional maintenance needs requiring attention and reports those to the appropriate supervisorReports safety concerns to immediate Field Supervisor, Service Coordinator/Dispatcher or Service ManagerConsults with customers regarding problems or issues discovered while servicing their equipmentObtains and records work ticket(s) and communicates to vendor(s) an appropriate purchase order number when purchasing job-related parts and suppliesTravels to job sites in assigned service areas and works with Service Coordinator/Dispatcher to ensure schedule is maintained and delays are properly communicated to customersAssists in evaluating new and existing customer accountsCoordinates scheduled start and stop time with Service Coordinator/DispatcherUploads each electronic work order before moving to the next assignmentOrganizes all work details (work performed, service recommendations, parts used, etc.) and completes an accurate work order for billing and payroll purposesEnsures that all manual and electronic work orders, along with misc. paperwork/receipts is submitted at the completion of each days workWorks closely with the assigned Service Coordinator/Dispatcher to make sure customers needs are being fulfilled to their expectation and in a timely mannerMaintains good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per weekMaintains proper stock, parts, tools, and safety equipment upon arrival, including make, model, serial number, type of fuel, and pictures as necessaryDiagnoses diverse service issues, obtains any replacement parts, repairs systems to manufacturers recommendations, and be able to fully explain what the issue is and what is needed to correct it to the ClientParticipates in company-provided training opportunities and attends technical classes and seminars necessary to maintain current level of knowledge in with the electrical, electronic, and mechanical and safety within the commercial food equipment industryIdentifies and reports potential opportunities for additional businessMust be able to deliver high level of customer service on a consistent basisParticipates in safety training and adheres to all safety policies and proceduresOther duties, as assignedQualificationsRequired Knowledge, Skills, and Abilities:Valid drivers license and clean driving recordPositive AttitudeHigh Energy, Integrity, and craftsmanshipAbility to work independentlyDependabilityStrong interpersonal and communication skills, both written and oralMust be able to work mandatory overtime, as neededMust be willing to travel to assigned Client sitesMust be able to install parts on jobs that have been previously diagnosedMust be able to work with any technician in the departmentMust be able to troubleshoot some of the equipment the department servicesMust be able to install parts on equipment the department works onMust be willing to work toward being able to install foodservice equipment without assistanceMust be able to work on all foodservice equipmentMust be able to perform on call duty in rotation with your departmentEducation and Experience:Specific Industry Certification/LicenseHigh school diploma or equivalent requiredPhysical requirements:Must be able to drive extended hours for assigned calls which could require up to 8-10 hours of driving time, on occasionMust be able to operate a vehicle safely and legallyMust be able to lift up to 50 poundsMust not exceed ladder ratingsMust be able to climb ladders multiple times, including climbing ladders to access rooftops comfortably and routinely with extension and/or fixed laddersMust be able to haul/carry equipment and tools to roof via laddersMust be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job dutiesContinuously requires vision, hearing, twisting, and talkingContinuously requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouchingMust be able to reach your hands over your headMust be able to stand hard and sometimes slippery surfaces for extended periods, routinely up to 4 hoursThis position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling, and climbing laddersMust be able to maneuver confined access areasThis role will be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on locationMust be able to regularly operate computer equipment, such as iPad and Cell phone#J-18808-Ljbffr
