We are seeking a Small Business Account Manager to join a growing insurance team supporting commercial clients. This is a full-time, onsite role with potential for REMOTE flexibility after 6 months!

Responsibilities

• Manage a diverse book of small business accounts across multiple industries (construction, real estate, restaurants, healthcare, etc.)
• Process new business, renewals, endorsements, audits, cancellations, and reinstatements
• Ensure policies and coverages meet client needs and provide ongoing advisory support
• Handle day-to-day client service including billing, policy changes, and coverage inquiries
• Support sales team by preparing documentation and maintaining account accuracy
• Take ownership of accounts post-bind and assist with renewal submissions

Qualifications:

• P&C License (or willingness to obtain)
• At least 3 years of commercial lines account management experience preferred
• Experience with agency management systems
• Strong customer service and communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Perks

• Sponsored CIC designation
• REMOTE option after 6 Months
• 100% paid Healthcare for Employee
• Paid continuing education courses for P&C license maintenance