Communications Specialist Apply
Location
1225 South Weller St. Suite 510 Seattle, WA, 98144, United States
Base Pay
$27.62 - $30.64 / Hour
Job Category
Development, Regular, 30 hours per week, 12 months per year
Employee Type
FT Non-Exempt
Description
Having trouble completing your application? For support, please call (206) 461-8430 or by e-mail to nhjobs@nhwa.org.
Closing Date: Until Filled
Agency Overview
At Neighborhood House (NH), our vision is a healthy, diverse, and welcoming community, free of poverty and racism, where all people thrive. We serve over 16,000 individuals in Seattle/South King County in the areas of early learning, youth development, citizenship, employment, health, housing, resource navigation, and aging adults. In addition to direct services, we use our experience and deep connection to our communities to advocate for equitable access to services, and policy changes that advance equity for all.
When one of us succeeds, we all succeed!
Neighborhood House is on a mission to becoming a multi-cultural, anti-racist agency. We are achieving this by sharing power, listening to and learning from each other and our communities, and working to repair past inequities. We are building a culture where equity is the foundation, inclusiveness is the default, and access for marginalized communities is the norm.
Our Agency Values include Community, Equity, Integrity, Relationships, and Sustainability. More information about our Agency Values can be found here.
Job Summary
The Communications Specialist, who reports to the Director of Development, will raise the profile of Neighborhood House as a thought leader and change agent working to eradicate poverty. This person will be the lead Neighborhood House brand owner to help external audiences understand the bigger why and how behind our priorities and decisions. The Communications Specialist will set the tone and lead the voice in disseminating vital information to our community of supporters through informative, supportive, and engaging communications. The Communications Specialist will produce and coordinate written and multi-media content to help connect with donors, stakeholders, volunteers, and the general public, raising awareness of Neighborhood Houses important work.
Responsibilities
Content management (40%)
- Manage agency website, social media channels, quarterly donor newsletter, printed publications, and impact reports.
- Develop and follow through with a communications plan for the agencys various communications channels.
- Establish and maintain a strategic publication cadence and identify areas for improvement in style and format.
- Organize and archive all content produced.
- Lead media relations efforts and build relationships with reporters and other media contacts.
Writing and Storytelling (40%)
- In collaboration with the Director of Development and other colleagues, come up with story ideas and publishing strategies to achieve messaging goals.
- Develop compelling messaging to promote the work and positive impact of Neighborhood Houses programs and advocacy to supporters and the general public through blog posts, email content, newsletters, annual reports, social media posts, and pitches, as well as support through ghost writing and creating messaging toolkits.
- Tell Neighborhood Houses story through writing, video, and photography.
- Collaborate with employees across different programs to identify stories, interview sources, research issues, draft pieces, and guide co-authors in editorial process to refine and publish work.
- Use ethical storytelling practices that respect the dignity and autonomy of the people we serve. This includes writing, photos, videos, and other published works.
- Repost, like, or comment on relevant opinions and stories that relate to Neighborhood Houses work.
Agency and Team Operations (20%)
- Participate in agency, departmental, and program meetings and relevant trainings as required.
- Develop and improve processes and tools to support communications and agency work.
- Oversee Neighborhood House branding and guidelines for published external materials. This includes program participation material, promotional branded items, and design templates made through Canva, Adobe, and Microsoft Office Suite.
- Coordinate with the Volunteer Engagement Manager to manage contract and volunteer content producers, including photographers, videographers, and designers to help achieve communications goals.
- Support with other duties as assigned.
Qualifications
Minimum Qualifications
- 1-3 years of related experience in journalism, communications, marketing, or related field.
- Neighborhood House is on a journey to become a fully inclusive, multicultural, anti-racist organization. Candidate must demonstrate a commitment to advancing racial equity and social justice, as well as an ability to thrive in a culturally diverse workplace dedicated to equity and inclusion.
- Exceptional written and verbal communication skills for several different audiences.
- Experience managing websites and social media for the promotion of an organization.
- Demonstrated project management skills: exceptional attention to detail, time management, follow-through and ability to meet deadlines; exhibit strong communication, organization and planning.
- Strong knowledge of MS Office, graphic design software (Canva or Adobe Creative Suite), and WordPress.
- Strong editorial and layout experience; ability to gather, organize and write news stories.
- Basic knowledge of event photography, portrait photography, and photo editing.
- Experience working with community groups of diverse ethnic and socioeconomic backgrounds.
- Must be adaptable and flexible as agency priorities change.
- Strong interpersonal and relationship building skills, as well as a non-judgmental, positive, problem-solving attitude.
- Must have reliable, independent transportation for frequent travel to various events and sites around Seattle and South King County.
- This is a hybrid role, attending onsite meetings and in-person fundraising or other agency events as needed is required.
- Must be able to work a flexible schedule, including occasional evenings and weekends.
Desired Qualifications
- Experience with search engine optimization and analyzing web traffic statistics.
- Video editing and production experience.
- CSS/HTML and other coding knowledge a plus.
Required Credentials
- Must pass Neighborhood House background check requirements.
- Position requires Washington State bi-annual criminal background re-check.
Post-Hire on-the-job Training Requirements
- Current First Aid Certificate within 30 days of hire.
- Current CPR Certificate within 30 days of hire.
- Sexual Harassment Training within 30 days of hire.
- Child Abuse and Neglect training (within 2 weeks of hire).
Employment Practice
Neighborhood House is committed to diversity and to equal opportunity employment. As an equal opportunity employer, we support and follow federal, state and local laws prohibiting employment discrimination. Neighborhood House does not exclude, deny benefits to, or otherwise discriminate on the basis of race, age, sex, color, creed, caste, religion, disability, national origin, marital status, mental or physical ability including HIV status, height, weight, veteran status, military obligations, sexual orientation and expression of gender identity, or any other classification protected by law. Management and HR staff are committed to ensuring that all personnel decisions that affect employees, clients, volunteers, and board members are made in accordance with the equal employment opportunity principles of nondiscrimination.
For more information
Inquiries may be directed to People & Culture at (206) 461-8430 or by e-mail to nhjobs@nhwa.org.
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