Community Manager

DONA is hiring a Community Manager to help build, grow, and manage our specialty coffeecommunity throughout New York City and the surrounding areas.This is a highly social, field-based role for someone who knows the NYC coffee world andgenuinely enjoys being a part of it. The Community Manager will work closely with our Salesand Events teams to strengthen relationships with existing partners, support local sales efforts,stay connected to the local coffee community, and make sure we're showing up in the placesand communities that matter to our brand by representing DONA at industry events.We’re looking for someone who knows specialty coffee firsthand, enjoys building relationships,and feels comfortable spending much of their time out in the field - visiting cafes, checking inwith partners, dropping off samples, attending events, and helping make sure DONA is a visibleand supportive presence within the NYC coffee community.This is not a commission-based sales role. The Community Manager’s focus is on relationshipbuilding, account support, community involvement, events, and helping the Sales team stayconnected to what’s happening on the ground.Required Experience:4+ years barista experience in the specialty coffee industryExcellent communication and interpersonal skillsComfortable working independently and spending significant time in the fieldStrong organizational and follow-through skillsAvailability to attend occasional evening and weekend events as neededPreferred Experience:Existing relationships within the NYC specialty coffee communityExperience with account management, events, wholesale, or brand representationFamiliarity with tea, matcha, chai, and cafe beverage programsExperience participating in or helping organize coffee industry eventsFluency in networking and friend-makingResponsibilities:Conduct regular check-ins and visits with existing DONA accounts throughout NYCBuild and maintain strong relationships with café owners, managers, baristas, and beverage teamsDeliver samples, products, and materials to accounts and prospective partners as directed by the Sales teamAssist with product education, account onboarding, and general partner supportAttend, coordinate, and represent DONA at local coffee events, cuppings, throw downs, festivals,openings, and industry gatheringsStay connected to what is happening within the NYC specialty coffee communitySalary & Benefits: Full-time, salaried position with benefits. Starting at $66,500, with flexibility depending on experience.Interested applicants please send resume, brief description about yourself and why you're a fit for this role to farah@drinkdona.com. Dona is an equal opportunity employer.