Community Manager

Who We AreAIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.Job DescriptionWe are hiring an Apartment Community Manager to lead Casa Vera in Kendall, FL.As a Community Manager, you’ll be the business leader of your community, overseeing operations, sales, financial performance, resident experience, and team development. You’ll lead from the front, build a high-performing team, and identify opportunities to strengthen both the resident experience and overall performance of the community.Get to know the community: Casa Vera ApartmentsWhat We OfferAIR offers a competitive compensation package designed to reward performance, including:Expected salary range of $85,000-$95,000 + 15% target bonus opportunity. Your compensation will be based on your skills and experience as they relate to the requirements of the position.Commissions for new leases and renewals.An Apartment Discount Benefit with the option to live on-site at the community where you work.Additional benefits available to eligible team members.What You Will DoLead, coach, and develop a team of at least two direct reports, creating an environment where team members can grow and succeed.Deliver an exceptional resident experience by setting a high standard for customer service and ensuring your team does the same.Take ownership of the community’s financial and operational performance, including managing the budget, increasing revenue, and achieving business goals.Drive leasing and sales performance, using goals and performance metrics to identify opportunities and achieve results.Oversee leasing and maintenance operations while fostering strong collaboration, accountability, and day-to-day execution across the team.Drive resident satisfaction and retention while ensuring the community operates in accordance with company policies, procedures, and applicable legal requirements.QualificationsWho You AreAn effective and engaging leader who creates an environment where team members feel supported, challenged, and motivated to succeed.Business-minded and results-oriented, with sound judgment and a focus on the overall performance of the community.Committed to the resident experience, consistently looking for opportunities to deliver exceptional service and strengthen resident satisfaction.Proactive and accountable, taking ownership of challenges, identifying solutions, and following through on commitments.Organized and adaptable, with the ability to effectively manage competing priorities in a fast-paced environment.A strong communicator and relationship builder who develops trusted partnerships with residents, team members, and business partners.What You Bring4+ years of experience in sales, customer service, and property management, or a similar customer-focused industry such as hospitality, retail, or restaurants.2+ years of leadership experience in property management, including experience leading teams in a competitive sales and customer service environment.A proven ability to coach, develop, and motivate team members.Experience using sales processes and performance metrics to drive results.A general understanding of financials, budgets, and business performance.Knowledge of property management systems and technology such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms.Flexible schedule availability during our office hours. The typical schedule is Tuesday-Saturday, 10:00 a.m.-6:30 p.m., although hours may vary based on community needs and season.Reliable transportation.Additional informationBenefitsPaid time off including vacation, sick time, and 14 holidays.Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.An Apartment Benefit option is available to live on-site at the community you are working401(k) plan with up to 6% employer match.Paid parental leave of up to 16 weeks.Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.15 hours of paid time annually for community service.Commuter benefits and pet insurance.Consumer discounts on various products and services.Opportunities for ongoing professional development, leadership training, and career growth.