Community Outreach Specialist Apply
Duties
This vacancy is also being announced concurrently with Ann# ENRD-24-040-MP for employees with Federal status or eligibility and applicants eligible for special appointment authorities. Please review that announcement to determine if you are eligible to apply. Note: Applicants must apply separately for each announcement.
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
Duties and responsibilities include the following:
- Establish and maintain relationships with key stakeholder groups, including hard-to-reach, diverse and under-represented communities by identifying and executing creative and accessible strategies to reach them where they are.
- Attend, facilitate/lead, and give presentations, in person or virtually, at formal and informal meetings and workshops for communities and other stakeholders.
- Share information with community organizations about Division and Department programs and other government programs and non-governmental service providers.
- Assist in identifying and distributing information regarding available program opportunities and resources.
- Respond to complaints and requests for assistance, documents incoming communications, and refers complaints or requests for assistance to the appropriate person, office, or agency.
- Develop strategies and maintain an annual calendar of engagements to proactively engage with over-burdened and under-served communities.
- Identify appropriate meetings and events to attend or where case teams might present, including community organization meetings and other local events.
- Analyze qualitative and quantitative feedback gathered during listening and engagement sessions.
- Identify outreach resources within DOJ and across the federal government for case teams to call on when planning community meetings.
- Review or prepare user-friendly meeting materials; create templates for outreach plans, fact sheets, and feedback forms for case teams to use.
- Coordinate the development of outreach materials on common subjects, for case teams to use.
- Provide trainings or coordinate with the Executive Office for United States Attorneys and the National Advocacy Center to design trainings in meeting facilitation and cultural competency for DOJ attorneys and professional staff conducting outreach.
Requirements
Conditions of Employment
- Must be a U.S. citizen or national
- Must complete a Background Investigation to include pre-employment drug testing
- You will be required to serve a one-year probationary period; if not already served.
- If this is your first appointment in the Federal Government, pay will be set at step 1 of the grade selected.
- If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law.
Qualifications
To qualify for GS-13: You must have one year of specialized experience at, or equivalent to, the GS-12 Federal grade level or above performing program management duties and responsibilities related to the work of a Community Outreach Specialist for directing engagement activities with stakeholders, analyzing and reporting data, managing multiple projects, and communicating with stakeholders both verbally and in writing.
Highly desirable:
- Demonstrated ability to lead or facilitate meetings (or otherwise personally engage) with communities that are overburdened and underserved.
- Relevant knowledge and experience of environmental justice.
YOUR RESUME MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement if you are using experience to meet all or part of the qualification requirements. Please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
Only experience and education obtained by the closing date of this announcement will be considered.
To preview questions, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12475299
Education
There is no substitution of education for experience at this grade level.
Additional information
Interagency Career Transition Assistance Plan (CTAP/ICTAP): The Career Transition Assistance Program (CTAP) provides eligible surplus and displaced competitive service employees in DOJ with selection priority over other candidates for competitive service vacancies.ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.
If you have received written notification of your eligibility for consideration under CTAP/ICTAP, you may receive special priority consideration for this position, if this vacancy is within your CTAP/ICTAP eligibility and you are well-qualified for the position. To be well qualified, you must satisfy all qualification requirements and rate equivalent to the Highly Qualified or better category using established category rating criteria.
Veterans Preference: If you are entitled to or claim veteran preference (VP), you should indicate the type of veteran preference (5 or 10 points) you are claiming on your resume. In order to determine your eligibility, you can find additional information at: http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/
To verify your veteran preference entitlement, submit a copy of the Member Copy 4 of your DD-214; official statement of service from your command if you are currently on active duty; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions. If you are claiming 10-point preference, you must submit Member Copy 4 of your DD-214 in addition to the supporting documentation required and identified on the reserve side of the SF-15, Application for 10 Point Veteran Preference. If you are claiming 10-point DERIVED PREFERENCE as a relative you must submit Member Copy 4 of the veteran's DD-214 and an SF-15 in addition to the supporting documentation required and identified on the reverse side of the SF-15. If you fail to do so, you will receive consideration as a non-veteran.
Benefits: DOJ offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.
General Employment Information:
- REASONABLE ACCOMMODATION: Our policy can be found at: Reasonable Accommodation (justice.gov)
- DOJ EEO STATEMENT: The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at: https://www.justice.gov/jmd/page/file/1394116/dl?inline
- SELECTIVE SERVICE: Additional information is found at: www.sss.gov.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Oral Communication
- Reading Comprehension
- Reasoning
- Self-Management
- Stakeholder Management
- Stress Tolerance
- Teamwork
- Writing
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12475299
*Note: Additional candidates may be selected if more positions become available within 90 days after the HR office issues the selection certificate.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You must submit a detailed resume containing the following information for each job entry listed in your employment history:
- Official position title;
- Employer name and contact information;
- Start and end dates (month and year);
- A detailed list of duties & accomplishments,
- Your highest salary (or Federal grade/step) achieved; and
- Indicate full-time or number of hours worked per week if part-time.
To apply for this position, you must submit a complete Application Package which includes:If you are a Veteran or a qualifying parent or spouse:- Resum (cover Letter optional).
- Documentation to support your claim for veteran preference and, if applicable.
- CTAP/ICTAP documentation, if applicable.
- Your online responses to the Occupational Questionnaire.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:- Submit all DD-214 (Certificate of Release or Discharge from Active Duty, Member-4 Copy) forms.
- If you are a Veteran with a service-connected disability rating you will need to submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
- If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter.
- For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
Do not include the following types of information in your profile or resume:- You must submit your separation notice or agency RIF letter from your agency.
- If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
- Additional information about CTAP/ICTAP eligibility can be found at http://www.opm.gov/ctap/index.asp
- Classified or government sensitive information
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
- Encrypted and digitally signed documents
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
- If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click \"Track this application\" to return to your assessment completion notice.
- Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
- Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
- Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
- Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.Agency contact information
Carmen BrownePhone(202) 616-3127Emailcarmen.browne@usdoj.govAddressOffice of Environmental Justice
150 M Street NE
Washington, DC 20002
USNext steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. To be considered for the position, you must meet all qualifications.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
You must submit a detailed resume containing the following information for each job entry listed in your employment history:
- Official position title;
- Employer name and contact information;
- Start and end dates (month and year);
- A detailed list of duties & accomplishments,
- Your highest salary (or Federal grade/step) achieved; and
- Indicate full-time or number of hours worked per week if part-time.
To apply for this position, you must submit a complete Application Package which includes:
- Resum (cover Letter optional).
- Documentation to support your claim for veteran preference and, if applicable.
- CTAP/ICTAP documentation, if applicable.
- Your online responses to the Occupational Questionnaire.
- Submit all DD-214 (Certificate of Release or Discharge from Active Duty, Member-4 Copy) forms.
- If you are a Veteran with a service-connected disability rating you will need to submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
- If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter.
- For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
- You must submit your separation notice or agency RIF letter from your agency.
- If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
- Additional information about CTAP/ICTAP eligibility can be found at http://www.opm.gov/ctap/index.asp
- Classified or government sensitive information
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
- Encrypted and digitally signed documents
This job is open to
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
The Public