Find Compliance Investigator I: DORA|Colorado Civil Rights Division Job in Denver, CO, Colorado | Snaprecruit

Full-time

Denver, CO Colorado United States

No

This announcement may be used to fill multiple vacancies.

The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.

Consumer protection is our mission.

DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission.

• Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail.

• Extensive work-life programs such as flexible schedules, training and professional development opportunities on a wide variety of subjects, and more!

• Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services.

• Bike-to-work programs, including access to storage lockers and bike racks.

• Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans.

• Medical and Dental Health Insurance for employees and optional coverage for their dependents.

• Life Insurance for employees, and optional coverage for their dependents.

• Paid Time Off, including 11 paid holidays.

• Short- and long-term disability coverage.

• Tuition assistance program.

The Colorado Civil Rights Division (CCRD) is charged with enforcement of the Colorado Anti-Discrimination Act (CADA). CADA prohibits discrimination based on protected class in employment, housing, and places of public accommodation. The CCRD enforces CADA primarily through the investigation of complaints of discrimination, but also through mediation and education.

The Investigations Work Unit handles the collection of evidence, investigation, and recommendation of determination in cases of alleged discrimination; mediation and informal settlement discussions; neutral and appropriate communication with parties; and fulfillment of federal contract goals.

Position : SDA 3687

The Compliance Investigator I position investigates charges of discrimination by obtaining and reviewing relevant evidence, analyzing evidence, and drafting Letters of Determination recommending a cause or no cause finding. The position offers parties the option of alternative dispute resolution and referring appropriately or conducting informal settlement discussions.

Duties include, but are not limited to:

• Conducting investigations of discrimination charges filed with the division by collecting information, data, and affidavits from parties, compiling and organizing case files, preserving evidence, examining documentation, analyzing evidence, conducting on-site investigations, interviewing witnesses, and reporting on evidence obtained;

• Performing administrative tasks related to the investigation of discrimination charges, including drafting and mailing relevant documents to parties by utilizing Case Connect or Microsoft Word;

• Entering charges and investigation data into the divisions case management system and federal case management applications accurately and in a timely fashion;

• Drafting Letters of Determination by analyzing and applying applicable laws to the relevant facts that are uncovered through the investigation;

• Conducting legal research by utilizing Lexus Nexus, Federal guidance, and other online resources for case issues and division matters;

• Conducting public outreach, training, educational programs on discrimination, emerging issues, and other current topics for a variety of stakeholders, groups, associations, and community-based organizations and individuals; attending civil rights-related community forums; participating in community activities that further the mission of the division;

• Conducting mediation conferences and conciliations with parties;

• Identifying issues for resolution and remedies for relief; and

• Reviewing settlement options with parties.

MINIMUM QUALIFICATIONS (MQs):

• Graduation from an accredited college or university with a bachelor's degree in political science, human resources, pre-law, behavioral sciences, public administration, criminal justice, or in a field of study related to the work environment; AND

• One (1) year of professional* investigative experience working in at least one (1) of these fields:

  • Legal environment/law firm;

  • Governmental/administrative in a civil law setting;

  • Human resources (internal/employment investigations); OR

  • Compliance.

• Investigative experience must include the following experience:

  • Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;

  • Distinguishing between relevant and irrelevant evidence, and preparing analysis and recommendations;

  • Fostering cooperation under potentially stressful situations with a variety of audiences; and

  • Presenting clear and concise oral and written summaries of evidence.

Document this experience in your application IN DETAIL , as your experience will not be inferred or assumed. Part time experience will be prorated.

SUBSTITUTIONS:

• A combination of professional* work experience as described above, which provided the same kind, amount, and level of knowledge acquired in the required education, may be substituted for the bachelor's degree on a year-for-year basis;

• A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment may be substituted forthe required experience on a year-for-year basis.

*Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

Preferred Qualifications :

• Demonstrated experience working in a state government position conducting research, reviewing documents, and gathering information to apply pertinent information to laws, rules, and/or policies;

• Experience with the Colorado Anti-Discrimination Act, Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act, Americans with Disabilities Act Amendments Act, and Title VIII of the Civil Rights Act of 1968;

• Experience communicating with people of diverse cultural, ethnic, and/or socioeconomic backgrounds;

• Demonstrated professional* paralegal and/or human/social services experience;

• Demonstrated experience working with and/or knowledge of the Colorado Anti-Discrimination Act (CADA), Equal Employment Opportunity Commission (EEOC), and Department of Housing and Urban Development (HUD) regulations;

• Legal writing experience, including analyzing fact patterns and drafting conclusions based on applicable jurisprudence;

• Possession of a master's degree and/or Juris Doctorate from an accredited institution;

• Demonstrated experience working in a high-stress, fast-paced, high-profile environment and adapting to shifting priorities;

• Experience managing large caseloads and working with a caseload management system.

Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):

• Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner;

• Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner;

• Demonstrated attention to detail;

• Demonstrated critical thinking and analytical skills, including having the ability to evaluate information to apply knowledge and to decide on the most appropriate course of action;

• Demonstrated prioritization skills, including planning, organizing tasks, and managing work assignments;

• Demonstrated ability to read, understand, interpret, apply, and explain Colorado Anti-Discrimination Act (CADA),Equal Employment Opportunity Commission (EEOC), and the Office of Housing and Urban Development (HUD) principles,procedures,and statutes to ensure compliance;

• Demonstrated ability to manage sensitive cases responsibly and to remain neutral during the investigation process;

• Demonstrated time management skills, including the ability to multi-task to effectively manage competing and constantly changing priorities to meet tight deadlines;

• Customer service and interpersonal skills, including the ability to use de-escalation skills/techniques when necessary;

• Complex problem-solving skills, including the ability to analyze situations and develop solutions;

• Demonstrated ability to understand and abide by workplace principles, practices, andbehaviors as internally identified and defined by the division and department;

• Demonstrated ability to read, understand, interpret, apply, and explain laws, rules,policies, and procedures;

• Sound judgment and the confidence to make decisions on a routine basis;

• Reliability, dependability, and accountability, including consistent work attendance and time management;

• Ability to maintain confidentiality of all confidential, sensitive, and personal identifying information, personnel information, and any other confidential or proprietary information, as well as comply with all State and Department policies regarding professional conduct and professional practices;

• Self-motivated, self-directed, self-starter, including the ability to work independently, learn new processes, utilize own knowledge and that of supervisor, and complete work with minimal supervision;

• Demonstrated professional demeanor, including the ability to interact professionally with various stakeholders and internal staff;

• Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Docs, Sheets, Slides, etc).

Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.

• The successful passing of a reference check and/or, if required, a background check.

  • A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, etc.

  • The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.

• This position requires the ability to travel up to 5% of the time, including staying over weekends when required; and the ability to transport equipment, including, but not limited to, laptop computers, printers, manuals, and supplies.

• Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination.

• Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnsons Janssen vaccine, as defined by the most recent State of Colorados Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment.

PLEASE READ - Required Application Materials

Interested individuals must submit the following online:

1. A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or \\\\\\\\\\\\\\\"see rsum,\\\\\\\\\\\\\\\" \\\\\\\\\\\\\\\"see attachment,\\\\\\\\\\\\\\\" or \\\\\\\\\\\\\\\"see addendum\\\\\\\\\\\\\\\" statements, will not be accepted in lieu of a completed application form.

2. A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from info@governmentjobs.com and @state.co.us addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders.

3. A detailed cover letter , explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this.

Comparative Analysis Process: Structured Application Review

Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants.

Veterans Preference : Candidates who wish to assert Veterans Preference should attach a copy of their DD214 to their application. Failure to do so will result in being denied Veterans Preference.

PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

ADAAAAccommodations : DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Rachael Alkayali, at dora_hr@state.co.us or call (303) 894-2441.

Appeal Rights :

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the departments action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.