Computer Operator IVAre you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Computer Operator IV will provide support to the IT Help Desk while maintaining a close and highly responsive relationship with the day-to-day activities of the Supervisor and Staff, while receiving supervision and guidance. The Computer Operator IV will perform various clerical duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the IT Help Desk.ResponsibilitiesMonitor and operate the enterprise in accordance with operating instructionsStudy operating instructions to determine the equipment setup neededLoad and configure equipment with required itemsAssist customers with Tier 1 assistance callsEnter and maintain job tickets into the ticketing systemDiagnose and correct equipment malfunctionsReview error messages and make corrections during operation, or refer problemsMaintain operating recordPerform daily activities that include administrative dutiesPerform project and job tracking and reviewPerform other related duties as assignedOther duties as assignedQualificationsHigh School Diploma/GED required.2+ years' experience in an IT desktop support roleMust be able to obtain DoD 8570 IAT Level I within 6 months of hireExperience working in a multi-platform environment with Microsoft Windows 10/11 and Microsoft Windows Server 2016/2019/2022Background check with the ability to obtain a Secret clearance (Secret Clearance Preferred)Knowledge, Skills, and Abilities:Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshootingCompetence in Microsoft Office skillsIntermediate level user of Microsoft ExcelAbility to write clearly and edit work for spelling and grammarAt Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.