Technician: Computer Equipment – Arlington Heights, IL

Are you looking for great pay & benefits, training, and opportunity for advancement? Are you the “computer guy” everyone goes to and has experience with troubleshooting and maintenance?

Hartford Technology Rentals has an immediate opening for a full-time Technician for computer equipment in our Arlington Heights IL office. We offer a great work environment, competitive pay, and a comprehensive benefit package (see below for benefits).

In this hands-on technical role, you prepare, check, and maintain Hartford computer equipment for orders.

Primary Duties:

• Pick, prepare, test, and scan equipment for outbound orders
• Provide exceptional phone support for clients
• Communication with sales and client to ensure proper configuration of equipment
• Perform Quality Control (QC) procedures on returning equipment
• Accurately audit missing or damaged equipment
• Occasionally travel for on-site technical support for customers
• Clean and maintain equipment to a presentable state
• Restock equipment back on shelves & in cabinets
• Maintain a safe, organized, and clean work environment to ensure safety and efficiency
• Assist in other areas of the lab and warehouse as needed
• Perform additional duties as assigned, including occasional equipment deliveries and pick ups

Minimum Qualifications:

• Any combination of education, experience, and training equivalent to graduation from high school or a GED
• Experience working with a variety of IT-related devices including Windows & Apple laptops and PCs, Apple & Android tablets and phones, VR devices, multi-function office machines & printers, and document & wide-format scanners.
• Strong technical skills and basic understanding of IP and Wi-Fi networks and hardware
• Valid driver’s license
• Ability to lift fifty pounds

Preferred Qualifications:

• Basic knowledge in set-up, operation, and troubleshooting IT equipment
• Proficient in Microsoft Office suite
• Equipment knowledge or ability to learn in disciplines other than IT
• Advanced troubleshooting and equipment repair skills

Selection Procedure:

• Phone or virtual interview followed by an in-person interview
• All job offers are contingent upon satisfactory background check results
• All qualified applicants will be contacted regarding next steps in the hiring process

Benefits

At Hartford Technology Rentals, we offer a competitive total compensation package including:

• Medical
• Dental
• Paid time off
• Paid holidays
• 401K

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person