Hyatt Hotels - 400 Resort Road [Guest Service / Front Desk Agent] As a Concierge at Hyatt Hotels, you'll: Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers; Respond to special requests from guests with unique needs and follow up to ensure satisfaction; Gather, summarize, and provide information to guests about the property and the surrounding area amenities; Answer, record, and process all guest calls, messages, requests, questions, or concerns; Review shift logs/daily memo books...Hiring Immediately >>