Concrete QC Technician - Lumberton, NC

Overview Success begins with hiring the right people to partner with us as we grow and develop our business. People are central to everything we do. It is through their efforts and talents that Titan America has been successful for over 100 years. WE INVITE YOU TO BRING YOUR VISION AND BE PART OF OUR CONTINUED SUCCESS! S&W Ready Mix has an immediate opening for a Quality Control Technician serving our Lumberton, NC region. Must be willing to travel throughout the S&W operating areas. The primary function of this role is to ensure high quality ready-mix products, provide industry related technical assessments, promote concrete sales and products, sustain and build customer relationships and respond to market trends. Responsibilities Must be willing to travel throughout the S&W operating areas. Perform sample testing and monitoring of our concrete production and procedures for the region Observe job site testing and perform comparative testing with independent testing agencies Communicate with customers, testing laboratories, and dispatch and plant supervisors regarding mix utilization and admixture dosage rates Perform plant inspections of our facilities and recommend corrective action to ensure compliance with project specifications, DOT, Federal specifications and Titan America's QA guidelines Perform visual inspection assessments of jobsite conditions, solutions, and recommendations to correct problems if they occur Monitor test report data and plant records to help determine specification compliance in accordance with project, Federal and State specifications Perform all pertinent ASTM, ACI and DOT testing procedures and evaluations Supports Sales and Production departments, as well as, develops extensive working relationships with both customers and other departments in order to ensure quality-based customer complaints, queries, concerns, or issues are resolved in a timely and effective manner Maintain excellent customer communications regarding timely deliveries, compliments/ complaints, accurate orders, and job-site preparation. May serve as a Safety and Logistics liaison on jobsites, back up plant operator (responsible for the safe, efficient production of ready-mix concrete) and will assist accounts receivable in collection of monies. Qualifications DOT Plant, ACI Field Testing, Aggregate, and Lab Technician Certifications preferred or able to obtain within the first six months of hire Minimum one year experience in Ready Mix Concrete, construction, quality control, or related industry H.S. Diploma or equivalent required; 4 year degree in business or marketing preferred. Must be computer literate in Windows, Excel, Adobe, Power Point and MS Office. Knowledge of other software programs and computer functionality a plus Excellent data entry skills and ability to multi-task under pressure Strong oral, written, and interpersonal communication skills along with a customer focused philosophy. Must be able to build successful relationships, treat and relate to others in open, respectful ways, even in difficult or challenging circumstances. Pro-active team orientated attitude, collaborative working style, self-motivated and results driven with commitment to meeting deadlines Working Environment Working outdoors with exposure to extreme heat, extreme cold and other outdoor environmental conditions, constant standing and walking, climbing, working from heights and lifting up to 50 lbs. Ability to work flexible shifts including nights, weekends, and overtime Job requires the following motions: climbing, stretching, driving/steering, sitting, twisting, vibration, riding on rough terrain, and exposure to extremes of heat or cold weather Ability to pass pre-employment processes including criminal background check, physical, and drug screen Titan America LLC offers a competitive salary and comprehensive benefits package (medical, dental, vision, life, matching 401K, paid vacation and holidays). Titan America is an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. EOE/AA-M/F/H/V