Position Overview Title: Configuration and Asset Management Administrator Classification: IT System Admin - Journey Job Status: Full-Time/Permanent/Internal Only WDFW Program: Information Technology Services Division - Infrastructure Control Unit Duty Station: Olympia, Washington – Thurston County Hybrid/Telework: Up to one day per week remote at supervisor discretion; must be available in Olympia as needed. Eligibility: Current WDFW employees only. Learn more about being a member of Team WDFW! Responsibilities What To Expect Among the varied range of responsibilities, the Configuration and Asset Management Administrator will be responsible for: Fleet Management Provide Tier 2 technical support for all WDFW IT hardware assets by troubleshooting hardware, imaging, BitLocker encryption, SCCM client, and Enforcement program VPN solution. Build and configure custom systems to meet agency needs, including specialized Enforcement program systems, regional KIOSK computers for public use, conference room workstations, Enforcement program communication center workstation (WILDCOMM), licensing POS systems, Apple Mac computers, and other approved business requests. Independently perform imaging, repairs, hardware upgrades, analysis, installation, maintenance, quality assurance, troubleshooting, problem resolution, best practice and consulting tasks for complex computing systems, data access/retrieval for all agency desktop and mobile computers. Independently create and manage computer objects and assign computers to the correct AutoPilot Group Tag. Manage active and inactive computer objects within Active Directory. Manage AutoPilot Windows Device baseline deployments as they relate to Endpoint Manager Configuration Profiles, Script Deployments, Software Package Deployments, and other configuration items in Endpoint Manager. Independently create and manage computer objects and assign computers to the correct organizational unit (OU) within Active Directory. Asset Management Manage hardware obsolescence by anticipating and forecasting hardware requirements for short‑ and long‑term resolution of support requests related to desktop and mobile computer upgrades. Coordinate user/client requirements for computing services, conduct needs assessments, integrate acquisition, and collaborate with business units, IT associates, and outside vendors to ensure smooth and reliable operation of software and systems required to fulfill business objectives and processes. Manage hardware life cycle by identifying expired lease equipment and disposing of processed hardware. Automate the discovery and management of all hardware and software components of asset inventory within the Agency infrastructure, capturing detailed records of asset type, make, specification, and storing them in an asset data warehouse. Provide senior‑level technical support and troubleshooting for Microsoft BitLocker encryption on all agency computers and storage media devices, testing, analyzing, troubleshooting, and resolving problems. Monitor BitLocker encryption compliance state throughout the agency; generate reports on non‑compliant computer systems. Install and verify IT administration and monitoring client software on all Agency computers. Enforce the BitLocker encryption policy set by OCIO policies. Design, build, and maintain automated workflows in Power Automate. Ensure workflows integrate correctly with Intune, Jira Assets, and other connected systems. Update flows when APIs, connectors, or business requirements change. Implement error handling and logging within flows. Working Conditions Work Setting: Primarily in an office setting; may be required to work in small hard‑to‑reach areas and lift up to 25 lbs. Schedule: Monday – Friday, 8:00am‑5:00pm; schedule may be adjusted with supervisory approval. Travel Requirements: Some travel to remote offices and regional locations, overnight stays may be required; some evening and weekend work may be required. Tools and Equipment: Standard Desktop Hardware, Laptops, Tablets, Telecommunications and Networking equipment and Software (CPU, MS Office, etc.) Customer Relations: Frequent interaction with Agency Staff. Qualifications Required Qualifications Bachelor’s degree in information technology or equivalent working experience (may be gained concurrently with the below required experience). Hardware/software configuring, testing, support and troubleshooting. Antivirus, Bitlocker, or similar systems administration. Active Directory administration. Microsoft System Center Configuration Manager (SCCM) and/or Intune. ITIL based framework for IT service support/delivery. PowerShell and/or Power Automate. Preferred Qualifications Two years of recent IT experience such as consulting, analyzing, designing, programming, installing and/or maintaining computer software applications, hardware, or network infrastructure equipment. A+ certification. Your Application Should Include The Following A completed online application showcasing how your qualifications align with the job requirements. An up‑to‑date resume. A cover letter detailing your interest in the position, your relevant skills and experience, and why you are the ideal candidate. At least three professional references with current contact information. Supplemental Information In addition to pay and other special employee programs, there may be additional benefits for WDFW employees. See the “Benefits” tab at the top of this announcement to learn more. Important Note All new employees must complete an Employment Eligibility Verification Form (I‑9 Form) on their first day of work. If hired for this or any position at WDFW, you will be required to provide documentation proving you are eligible to work in the United States. For a list of acceptable documents, see the U.S. Citizenship and Immigration Services website. Union This position is covered by a collective bargaining agreement between the State of Washington, Department of Fish and Wildlife and the Washington Federation of State Employees (WFSE). This recruitment may be used to fill positions in addition to those listed. Veteran and Military Spouse Preference Notice Per RCW 73.16.010, Veterans and qualifying spouses who meet the minimum qualifications of a position are eligible for preference during the initial application review stage. To receive this benefit: Notify us of your veteran or military spouse status by email at Diana.Humes@dfw.wa.gov. Veterans only – attach a copy of your DD214 (Member 4 copy), NGB 22, or USDVA signed verification of service letter. Please redact any PII (social security numbers). Subject line must include recruitment number, position, and spouse/veteran (example: 2024‑1234 – Biologist 1 – Veteran). Include your name as it appears on your application in careers.wa.gov. Diversity, Equity, and Inclusion Employer WDFW is an equal opportunity employer and strives to create a respectful and inclusive work environment. All staff are empowered to fully contribute to serving our work unit, Agency, and the citizens of Washington. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply. Accessibility Persons needing accommodation in the application process or this announcement in an alternate format may contact Jayme Chase by phone 360‑902‑2278 or email Jayme.Chase@dfw.wa.gov, or the Telecommunications Device for the Deaf (TDD) at 800‑833‑6388. Technical and General Inquiries Technical difficulties? Call NEOGOV toll-free at (855) 524‑5627 or send an email to . Other questions? Reach out to diana.humes@dfw.wa.gov referencing job #2026‑02513. Follow Us on Social Media LinkedIn | Facebook | Instagram #J-18808-Ljbffr